HP-UX 11i Version 2 May 2005 Release Notes

Workstation- and Server-Specific Information

HP Instant Support Enterprise Edition

Chapter 4

Compatibility

Before enabling or configuring ISEE, verify that you have collected the necessary

information and met all of the requirements outlined in Chapter One and Appendix A of

the HP Instant Support Enterprise Edition Client Installation and Upgrade Guide,

available at http://www.hp.com/learn/isee. Please note that HP ISEE is only

supported on servers, not HP-UX workstations.

Enabling ISEE

ISEE is installed in a disabled state. To enable the client complete the following steps:

1. In the file /etc/rc.config.d/hpservices.conf change the value of

START_TUNER

from 0 to 1.

2. In the file /etc/rc.config.d/rstemsListener change the value of

RST_LISTENER

from 0 to 1.

3. Execute /sbin/init.d/hpservices start.

4. Execute /sbin/init.d/rstemsListener start.

Configuring ISEE

The ISEE configuration process is documented in the section titled “Configuring ISEE

after an Individual Installation” in the HP Instant Support Enterprise Edition Client

Installation and Upgrade Guide. Additional information about ISEE and HP-UX servers

can be found in Appendix A.

Performance

There are no known performance issues.

Documentation

Information about ISEE, including the HP Instant Support Enterprise Edition Client

Installation and Upgrade Guide, is available at http://www.hp.com/learn/isee. For a

complete list of ISEE-supported operating systems and hardware devices, please view

the ISEE supported products Web page at

http://www.hp.com/hps/hardware/hw_products.html.

Obsolescence

Not applicable.