HP-UX 11i Version 2 Installation and Update Guide, March 2004

Known Problems and Troubleshooting
Known Install/Update Problems
Appendix B 161
Known Install/Update Problems
The following problems are known to occur in the HP-UX 11i v2 release.
Problems Reading HP-UX 11i v1 DVD Media
The HP-UX 11i v1 DVD media contain large volumes of data that may
cause your DVD device to fail while reading the DVD media contents.
This particularly affects you if you use Update-UX or other Software
Distributor (SD) tools. For example, you may encounter similar error
messages if you attempt to read DVD media with a large volume of data
from Update-UX:
ERROR: File "/dvd/catalog/SOE/SOE.2/INFO": No such file or
directory(2). Cannot copy it to file
"/var/tmp/BAAa04482/catalog/SOE/SOE.2/INFO".
ERROR: File "/var/tmp/BAAa04482/catalog/SOE/SOE.2/INFO" does
not exist.
ERROR: The catalog files for product "SOE,r=B.11.11" failed to
load. Check the above output for details.
ERROR: Cannot continue the Analysis Phase until the previous
errors " are corrected.
To resolve this problem, do one of the following:
• install the appropriate patches listed below before you update to the
latest version of HP-UX 11i v1 (recommended), or
•use the pfs_mount (1M) command to mount the DVD (see “Using
pfs_mount to Mount a DVD” on page 163).
Patching Your System to Read DVD Media
To patch your system use the following patches for your current OS
version.