HP-UX 11i Version 2 Installation and Update Guide, March 2004

Known Problems and Troubleshooting
Known Problems Discovered In This Release
Appendix B 159
ERROR: The Execution Phase had errors. See the above output for
details.
How Do You Know
If This Affects
You?
You will encounter this problem if you have a previous installation of
VERITAS Enterprise Administrator (VEA) Server running while
attempting to update your system, causing Update-UX to fail to update
the VEA Server bundle on your system.
What To Do You need to stop VERITAS Enterprise Administrator (VEA) Server prior
to updating your system. After stopping the VEA Server, re-run
Update-UX.
To Stop the VEA Server:
Enter the following command:
opt/VRTSob/bin/vxsvc -k
To Restart the VEA Server:
After Update-UX reboots your system, the VEA Server should restart
automatically. If VEA does not start, you can manually start the server
using the following command:
/opt/VRTSob/bin/vxsvc -r /opt/VRTSob/config/Registry
update() Hang Panic on Large Memory Systems
Large memory systems may hang during a reboot -r process due to the
update() function called during the reboot failing. This failure is caused
by a timer value (UpdateHangTimeout) expiring before update() is
finished.
How Do You Know
If This Affects
You?
This issue is known to be a problem for rx8620 32-way servers with 128
GB of memory.
What To Do To mitigate this problem, increase the UpdateHangTimeout timer value
to 20 minutes using adb, using the following (user input in bold):
adb -w /stand/vmunix /dev/kmem
abd> UpdateHangTimeout /W 0x1d4c0
UpdateHangTimeout: 0x120000 =0x1d4c0
abd> UpdateHangTimeout/D