HP-UX 11i v2 Installation and Update Guide, March 2006

Known Problems and Troubleshooting
Known Install and Update Problems
Appendix A 145
Cannot Update with
Servicecontrol Manager
Version 2.5 or Earlier
Installed
If HP Servicecontrol Manager earlier than version 2.5 is installed
on your HP-UX 11i v1 operating system, or if HP Servicecontrol
Manager 2.5 is configured on your HP-UX 11i v1 operating
system, you must remove Servicecontrol Manager before
updating your system to HP-UX 11i v2. If you do not remove HP
Servicecontrol Manager version 2.5 or earlier from your system,
the update process to HP-UX 11i v2 will fail.
If you are updating your system from HP-UX 11i v1 to
HP-UX 11i v2 and have never run HP Servicecontrol
Manager and do not plan to use HP Systems Insight
Manager, you can remove the HP Servicecontrol Manager
product after updating your operating system to HP-UX 11i
v2.
What To Do
Determine if version 2.5 or earlier of HP Servicecontrol
Manager is installed on your system by typing the following
commands:
swlist -l bundle B8337BA B8339BA B8338BA
swlist -l product ServControlMgr AgentConfig \
SysMgmtServer SysMgmtAgent
Note whether the version number is A.02.05.xx or earlier. If
the version number is A.02.05.xx or earlier, then you must
remove Servicecontrol Manager from your HP-UX 11i v1
system.
Also note if the file /var/opt/mx/data/.inititalization
exists. If this file exists on your system, then you must
remove Servicecontrol Manager from your HP-UX 11i v1
system before updating to HP-UX 11i v2.
Uninstall HP Servicecontrol Manager using the following
command: swremove ID
where ID is the product or bundle ID.
Remove the old product subdirectories by executing the
following command: rm -fr /opt/mx /etc/opt/mx
Table A-1 Known Install and Update Problems (Continued)
Problem Description/Action