HP Instant Support Enterprise Edition Imaged HP-UX Client Configuration Guide (February 2007)

Enabling and Configuring Instant Support Enterprise Edition
Introduction to Instant Support Enterprise Edition
Chapter 1
5
Figure 1-1 HP ISEE Client User Interface Informational Window
4. Enter your contact information in the appropriate fields (see Figure 3-2 through Figure 3-3). Asterisks
indicate required fields.
Failure to provide complete and accurate contact and company information jeopardizes HP’s ability to
identify, diagnose, and repair hardware problems. False information may require reinstallation of the
ISEE client software.
CAUTION For HP to provide a timely response to events that do NOT occur during normal business
hours, it is critical to enter complete information for at least one Additional Contact for
after hours notification.
Figure 1-2 HP ISEE Client User Interface Contact Information Configuration
Screens
CAUTION Do NOT enter any information in the Server Name field (see Figure 1-3) It is automatically
configured with the appropriate HP service center address for your contract.