HP Instant Support Enterprise Edition Imaged HP-UX Client Configuration Guide (February 2007)
Installing HP-UX ISEE Client Software
Installing HP-UX Clients
Appendix B
16
2. Click the Instant Support Enterprise Edition (ISEE) link on the Software Depot home page.
NOTE If you cannot find the Instant Support Enterprise Edition (ISEE) link, search for the
term Instant Support Enterprise Edition using the Search feature on the Software Depot
Website.
3. Click [Receive for Free] next to the Instant Support Enterprise Edition (ISEE) listing. The
registration page appears.
4. Select the appropriate operating system from the list.
5. Enter your information in the trial/free product registration form and click [Next]. A product receipt is
displayed. Please print the receipt.
6. Select Installation instructions to see an overview of HP ISEE. Additionally, you can review the full
HP ISEE documentation and training at:
http://www.hp.com/learn/isee
7. Click [Back] on the browser.
8. Select the link in the download software column of the receipt window, and download the software to a
temporary location.
This starts a dialogue to ftp the Client software package to the monitored system. Use the Save this
file to disk option. If required, ftp the downloaded Client software package in binary mode to the
desired monitored system. The location of the Client software will be the source location of the
installation package used to install the ISEE client software.
Install Step 3: Verifying Internet Connectivity
Whether you are using a Web proxy server or not, validate that you can reach your appropriate regional URL
through Netscape or Microsoft Internet Explorer on the supported device before installing the ISEE client
software:
• http://isee.americas.hp.com/mots/motserv
• http://isee.europe.hp.com/mots/motserv
• http://isee.asiapac.hp.com/mots/motserv
CAUTION If the connection fails, do not attempt to enable ISEE software until connectivity is established.
Install Step 4: Installing the HP-UX 11i v2 or 11i v3 ISEE Client Software
To install HP ISEE software on your supported HP-UX device, complete the following steps:
1. Log on to the supported device as root.
2. Install the software on the supported device:
/usr/sbin/swinstall -s <depot_location> ISEEPlatform
Where <depot_location> is the fully qualified path to the installation package. For example: