User's Guide for MS-DOS Clients

320
Troubleshooting
Isolating Problems
Text Entered Is Not Displayed
Problem: A printer is connected to a serial port of your workstation. Your
workstation is turned on and linked to the server, but nothing appears on-
screen when you type.
Resolution: The printer connected to your serial port may be offline. Check
the indicator lights on the printer and turn it online if required. For
information on turning the printer online, see your printer guide.
Drive ID Unlinked
Problem: One of your linked drive IDs has become unlinked from a shared
directory.
Resolution: Type net use, then do one of the following:
• If the display shows an error with the link, unlink the drive ID, and then link it
again.
• If the display shows that the drive ID is linked to the printer’s spool directory, link
a different drive ID to the shared directory from which you were unlinked. The
printer’s spool directory is displayed as the workstation’s computername usually
followed by the letter Z.
Keyboard Locked Up
Problem: You are using an application at your workstation. Your
workstation has a shared printer connected to it. Occasionally the keyboard
appears to lock up for a few seconds, especially when a print job is in
progress.
Resolution: This hesitation at the keyboard is normal under these
circumstances, especially when the printer is connected to a serial port.