NIO CommKit Host Interface Installation and System Administration Manual

B-19
Troubleshooting Guide
Outgoing Call Error Messages
Action Check the remote CommKit server address on the data
switch to make sure the address is entered correctly. If
not, run restore address on the data switch console to
bring the server address into service.
Explanation The CPM-HS module connected to the remote host is out
of service.
Action Check the CPM-HS module. If it is not in service, run
restore cpm on the data switch console.
Explanation If the remote host is linked to a different data switch, the
remote host is not configured as an internode in the local
data switch.
Action Check the local data switch to make sure the remote host
is configured as an internode and the host is linked by a
trunk to the local data switch.
Explanation There is no CommKit interface board with the name you
requested.
Explanation The CommKit interface board with the name you
requested is not in service or is not operational.
Explanation The remote server may not answer for reasons of its own.
For more information, see the dkserver(1M) manual page.
dkdial ... Service mismatch
Explanation The service on the SIM did not match the request.
dkdial ... SIM all channels busy
Explanation All assigned ports / channels on the SIM are in use.
dkdial ... SIM bad contact
Explanation The call could not be completed due to SIM resource
congestion.
dkdial ... SIM no access
Explanation The call was denied by the remote side.