NIO CommKit Host Interface Installation and System Administration Manual

B-11
Troubleshooting Guide
Outgoing Call Error Messages
Explanation The transmit and receive connections on the fiber optic
cable are not in the correct positions.
Action Disconnect, reverse, and then reconnect the ends of the
fiber optic cable. If the problem persists, remove or
restore the CPM-HS module on the data switch. Then, run
dkitrc stop to stop the CommKit server or dkitrc start to
start the CommKit server.
dkdial ... Connection broken. Try again later
Explanation The call cannot be completed. The connection was broken
en route to the destination. Try again.
dkdial ... Could not complete your call. Try again
Explanation The call could not be completed because the autodialer
failed to complete the dialing sequence or the port
connected to the autodialer was removed from service
during the call.
dkdial ... Destination not recognized
Explanation Some part of the requested destination is not defined in
the network. The network does not allow this host to have
access to the requested destination. The requested
destination is not well formed (too many slashes).
dkdial ... Dial to vlp error
Explanation The call could not be completed because an error
occurred converting the dialstring to vlp format.
dkdial ... Dialed number busy
Explanation The call was dialed successfully and a busy signal was
detected.
dkdial ... Dialed number is busy
Explanation The call was dialed successfully and a busy signal was
detected.