NIO CommKit Host Interface Installation and System Administration Manual

B-10
Troubleshooting Guide
Outgoing Call Error Messages
appears more than twice in succession, contact the data
switch Network Administrator.
dkdial ... Bad parameter
Explanation The dkdial(3X) routine was called with an invalid
parameter.
dkdial ... Call did not go through. Try again later
Explanation The autodialer on the called port responded to the data
switch node and failed during dialing. If this message
appears more than twice in succession, contact the data
switch network administrator.
dkdial ... Call Failed
The remote host is not responding, for any of the following reasons:
Explanation Unknown call setup or remote host error.
Explanation Either the CPM-HS module connected to the local host or
the one connected to the remote host is out of service or
disabled.
Action Verify that both CPM-HS modules are working. If one or
both are not, run restore cpm on the data switch console to
bring the CPM-HS module into service.
Explanation Bad trunk cable connections.
Action Check the CPM-HS module on the data switch to make
sure the MODE switch is in enable position. If the fault
light is on, indicating that the CPM-HS module is faulty,
replace the CPM-HS module.
Explanation Bad fiber optic cable connections.
Action Make sure that the trunk cables are connected correctly, if
the remote host is connected to a different data switch.
Explanation Loose fiber optic cable connections.
Action Ensure that the fiber optic cables are connected properly.