NIO CommKit Host Interface Installation and System Administration Manual

B-9
Troubleshooting Guide
Outgoing Call Error Messages
Action Add the server name to the /etc/opt/dk/srvtab file.
Explanation The server name is not assigned to a group.
Explanation The group is not assigned to the CPM-HS module.
dkdial ... Address too long
Explanation The call was denied because the length of the dialstring
was larger than the network maximum.
dkdial ... All channels busy
Explanation All of the CommKit interface boards and configured
channels are in use or marked as not available by the
remote endpoint. In other words, the system is heavily
loaded with CommKit services.
Action If possible, reduce the load on the system; or, install
additional CommKit interface boards, up to a maximum
of 8, if you have enough empty slots in the host
workstation and the data switch.
dkdial ... All trunk channels busy
This error condition can occur for any of the following reasons.
Explanation One of the network control computers has run out of some
resource and is unable to process the call at this time.
Explanation All of the channels on the trunk are being used.
Action If possible, change the routing so that fewer calls are
placed on the trunk.
Explanation The trunk is out of service.
Action Verify that the trunk is in service. If not, run restore trunk
on the data switch to bring the trunk into service.
dkdial ... Auto dialer failed to initiate call. Try again
Explanation The autodialer on the called port responded to the data
switch node and failed during dialing. If this message