NFS Services Administrator's Guide

Troubleshooting NFS Services
Common Problems with NFS
Chapter 8290
If You Receive an NFS “Server Not Responding”
Message
❏ Issue the /usr/sbin/ping(1M) command on the NFS client to make
sure the NFS server is up and is reachable on the network. If the
ping command fails, either the server is down, or the network has a
problem. If the server is down, reboot it, or wait for it to come back
up. For information on troubleshooting network problems, see
Installing and Administering LAN/9000 Software.
❏ Issue the following command on the NFS client to make sure the
server is running all the NFS server processes:
/usr/bin/rpcinfo -p servername
The rpcinfo command should display the following processes:
— rpcbind
— nfs
— mountd
— status
— nlockmgr
— llockmgr
If any of these processes is not running, follow these steps:
1. Make sure the /etc/rc.config.d/nfsconf file on the NFS
server contains the following lines:
NFS_SERVER=1
START_MOUNTD=1
2. Make sure that the /etc/inetd.conf file on the NFS server
does not contain a line to start rpc.mountd. If it does, make sure
the START_MOUNTD variable in /etc/rc.config.d/nfsconf is set
to 0.
3. Issue the following command on the NFS server to start all the
necessary NFS processes:
/sbin/init.d/nfs.server start
❏ Issue the following command on the NFS client to make sure the
rpc.mountd process on the NFS server is available and responding
to RPC requests: