NetWare 4.1/9000 Print Services

D-8
Troubleshooting Printing Problems
Troubleshooting Notes
The language of a print job can also be determined by examining the print
job data. However, an understanding of the characteristics of printer
languages is necessary in order to determine the language type. See Note 5
for information on examining print job data.
2. Determining the Printer Languages Your Printer Supports
The printer languages your printer supports can be determined by reading
your printer's documentation. Many printers can support multiple languages.
For example, many printers now support both PCL and PostScript print jobs.
Commands can be sent to these printers to cause them to switch languages.
For example, to print a PostScript job on a printer that supports both
PostScript and PCL jobs, a command sequence may need to be sent with the
job that tells the printer to “SwitchToPostScript.” This command sequence
can be referenced in a print job configuration and implemented by using the
J= option with CAPTURE or NPRINT using the following syntax:
CAPTURE J=SWITCHPS
or
NPRINT J=SWITCHPS
Some printers can detect the language used by a print job and switch to the
appropriate language automatically.
3. Checking Your Non-Network (Local) Printer Setup
A printer will not function with NetWare print services if it does not function
without NetWare print services.
To determine whether your printer is functioning properly, first print the job
to the printer locally. If the printer is connected to a server, issue the server
DOWN command and bring the machine up as a workstation so you can
print the job to a local printer. This will determine whether the problem
exists within network printing.
Check for the following problems: