NetWare 4.1/9000 Print Services

D-4
Troubleshooting Printing Problems
Overview
yes
no
no
no
yes
no
yes
no
Is
the job in the
print queue?
Is the
printer connected
as a network
printer?
Is
the port
captured?
Is
it a printer-ready
file?
#6
#7
What
is the status
of the job?
yes
no
yes
Did
the job ever appear
in a print queue?
#8
yes
no
Did
the application
report an error?
See notes #3, 16
See note #9, 15
See notes #3, 5
NPRINT can service only
printer–ready files.
Use CAPTURE to
redirect the parallel port
to a network print queue.
See note #14
Refer to the
application's
documentation.
Held
Take the job off hold and
find out how it got held.
See note #10
Active
See note #11
Ready
See note #12
Adding
See note #13
#18
#9