NetWare 4.1/9000 Print Services

6-20
Setting Up Printers Attached to Workstations or Servers
Troubleshooting Tips for Administering Printer Stations
A similar problem may occur when you reboot the workstation to re-
establish a lost connection. In this case, you sometimes get a message telling
you the printer is still in use. You see this message when the previous SPX
connection has not timed out, which usually takes at least 30 seconds.
If you have increased the SPX™ abort and IPX™ Retry counts, the time-out
sequence is even longer.
To resolve either of these problems, first make sure the following conditions
have been met:
• Your machine has sufficient memory.
• You are running current versions of software such as NPRINTER and NetWare
VLM™ programs.
• The PSERVER is running.
Attempts to start NPRINTER when PSERVER is not running will cause an
error.
If none of these is the cause of the problem, try increasing the following two
parameters in your NET.CFG file:
SPX ABORT TIMEOUT= retry_number
IPX RETRY COUNT= retry_number
SPX ABORT TIMEOUT defaults to 540 ticks or approximately 30 seconds.
IPX RETRY COUNT defaults to 20 ticks, or slightly more than 1 second.
You can also try loading NPRINTER through a batch file at the workstation.
That file can include an IF statement to retry NPRINTER until PSERVER is
functioning. For example:
:LOOP
NPRINTER pserver printernumber
IF ERRORLEVEL 1 GOTO :LOOP
ECHO Port driver loaded successfully.
Workstation Hangs When NPRINTER Loads
Sometimes NPRINTER conflicts with the network interface board settings
and hangs. This problem may be caused by conflicting settings on the LAN
adapter board.