Support Plus User Guide HP-UX 11i, March 2003

Support Plus User Guide HP-UX 11i
Using Online Diagnostics
Chapter 124
Using Online Diagnostics
The Support Tools in the OnlineDiag bundle give you a solution for
verifying, troubleshooting, and monitoring HP 9000 system hardware.
This includes CPUs, memory, interface cards, some mass storage
devices, and other devices.
The tools in OnlineDiag:
• Protect against some hardware failures, for example, some memory
problems.
• Provide EMS hardware monitors that notify you of events that may
indicate impending hardware failure.
• Maintain logs that can give you critical help in determining the
cause of failures.
• Let you troubleshoot system problems with the system online or
offline.
For most computer systems, no special configuration of the support tools
is necessary.
For complete information, see the Diagnostics web site at:
http://docs.hp.com/hpux/diag
CAUTION If you de-install the OnlineDiag bundle, other products with
dependencies on OnlineDiag will not function correctly.
• HP-UX 11i automatically installs OnlineDiag on all systems to
provide the latest diagnostics tools and hardware monitors, and
iCOD and ISEE Support.
• These tools give you multiple protection against hardware failures.
• The Support Tools make it much easier to troubleshoot and fix
hardware failures if they occur.
To ensure the reliability of your computer system, HP recommends
strongly that you not de-install the OnlineDiag bundle.