Support Plus User Guide for HP-UX 11i v1, December 2004

Support Plus User Guide HP-UX 11i v1
Setting Up Access to Support Plus
Chapter 1 19
Installing ISEE
To install HP ISEE on your HP-UX monitored client, complete the
following steps:
1. Log on as root on the client.
2. Install the software on the server:
swinstall -s /
cdrom /HPUXAuxTools ISEEPlatform
3. Check the Software Distributor logs for errors after installing HP
ISEE. If necessary, take corrective action.
NOTE Because the ISEE software on the Support Plus CD is disabled by
default, you must follow the processes outlined in this document in
conjunction with HP Instant Support Enterprise Edition Client
Installation and Upgrade Guide.
Enabling ISEE
The version of ISEE on the Support Plus CD is installed in a disabled
state. To enable the client complete the following steps:
1. In the file /etc/rc.config.d/hpservices.conf change the value
of START_TUNER from 0 to 1.
2. In the file /etc/rc.config.d/rstemsListener change the value of
RST_LISTENER from 0 to 1.
3. Execute /sbin/init.d/hpservices start
4. Execute /sbin/init.d/rstemsListener start
Configuring ISEE
The ISEE configuration process is documented in the section titled
“Configuring ISEE after an Individual Installation” in the HP Instant
Support Enterprise Edition Client Installation and Upgrade Guide.
Additional information about ISEE and HP-UX servers can be found in
Appendix A.