Software Distributor Administration Guide for HP-UX 11i

Troubleshooting
Common Problems
Appendix B476
Cannot Read a Tape Depot
If you are trying to access a tape depot and see the following error
message in the daemon logfile, it means that the tape is either corrupt or
is not in SD-UX format.
ERROR:The INDEX file on the source did not exist or could
not be read.
ERROR:The target <depot_path> could not be opened.
Resolution Make sure that you have correctly specified the tape device and that the
correct tape is in the drive. SD-UX only reads tapes that are in SD-UX
format. For example, SD-UX does not read update format tapes.
Installation Fails
An installation may fail while only part way through the process.
Resolution SD-UX gives you several restart options:
• Re-execute the same command from the command line.
• Recall the session file swinstall.last that was automatically
saved for you. (See “Session Files” on page 61.)
• Reset the checkpointing options.
By default, SD-UX checkpoints to the fileset level, meaning that the
operation will start transferring files with the last fileset to be
attempted. By setting the reinstall_files option to false, SD-UX
restarts distribution and installation with the file that was last
attempted. (SD-UX does not support checkpointing below the file
level.)
You can override all checkpointing by setting both the reinstall
and reinstall_files options to true. See Appendix A, “Command
Options,” on page 421 for more information.