Read Before Installing Support Plus HP-UX 11i Version 1, June 2004

ManualsBrandsHP ManualsSoftwareHP-UX 11i v1.6 Technical Computing (TCOE) LTU

june 2004

hp-ux 11i

version 1

read before

installing

support plus

Summary of content (24 pages)

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read before installing support plus hp-ux 11i version 1 june 2004
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Legal Notices The information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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Contents Welcome to Support Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Media Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Mounting the Support Plus CD . . . . . . . . . . . . . . . . . . . . . . . . .13 Downloading Patches and Getting Help . . . . . . . . . . . . . . . . . .14 Known Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Welcome to Support Plus This CD booklet outlines the contents of the HP-UX 11i v1 Support Plus media, and describes features and known problems in the latest Support Plus release. HP-UX 11i v1 Support Plus delivers diagnostics and HP-UX system patches. These patches enable new hardware and fix known defects. In some cases, a patch may deliver new software functionality. Each Support Plus release is cumulative, and replaces completely any previous Support Plus release for the same HP-UX version.
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For the latest release information, see the Support Plus web site: http://software.hp.com/SUPPORT_PLUS If you have immediate questions or concerns regarding changes, please send email to the following address: supportplus@hp.com Note The terms HP-UX 11i Version 1 and HP-UX 11i v1 are used interchangeably with HP-UX 11i (B.11.11). Support Plus Media Updates For HP-UX 11i v1 (B.11.11), Support Plus media updates are still available twice yearly in June and December. For HP-UX 11i v2 (B.11.
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ISEE Notice As of December 2004, the Instant Support Enterprise Edition (ISEE) software will not be shipped as part of the HP-UX 11i v1 (B.11.11) Support Plus media. The ISEE product will be bundled on the HP-UX 11i v1 Operating Environment (OE) and Application Release (AR) media. If you have any questions, please follow your regional ISEE support process to contact a support engineer.
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Media Kit Contents The Support Plus CD includes the following patch bundles, software, and documentation. Code and path name examples assume you mount the Support Plus CD to the /cdrom directory. Patch Bundles and Software • BUNDLE11i (BUNDLE11i) patch bundle Delivers required operating system (OS) patches. It is updated as needed. The latest revision is B.11.11.0306.1.
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December. The bundle updates were released every quarter until September 2003. As of December 2003, they are released every six months. • Instant Capacity on Demand (iCOD) bundles Includes the Purchase software agent in the B9073AA iCODpurchase bundle, and the Pay-Per-Use software agent in the T1322AA iCOD-utility bundle. They are updated as needed. The latest revision is B.05.01. • Instant Support Enterprise Edition (ISEEPlatform) bundle Enables HP remote support over the Internet.
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Operating Environment (OE) applications. • Base Quality Pack (GOLDBASE11i) patch bundle Includes all stable, defect-fix patches for the Core OS, graphics, and key networking drivers. Documentation • Bundle readme files Are available in text and HTML formats with hyperlinks to the patch text files. The readme files are at the top-level directory on the CD. • Detailed technical reference for patch operations Are available in PDF format in the /cdrom/PATCH_TUTORIAL.PDF file.
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Note Support Plus does not create a new HP-UX release. Support Plus provides you with patches to apply to your HP-UX release. You cannot use Support Plus to install a new operating system (OS).
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Installation Overview The followings steps provide an overview of using Support Plus: 1. Deciding which bundle you need 2. Setting up access to Support Plus depots 3. Installing the patch bundles 4. Using bootable offline diagnostics and utilities 5. Listing additional information about help and documentation resources For detailed installation instructions, see the Support Plus User Guide HP-UX 11i v1. It is available at the following locations: • On the Support Plus CD: /cdrom/USRGUIDE.
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OnlineDiag Bundle Needs to be Loaded The June 2004 OnlineDiag version is A.45.00 (B.11.11.14.xx). If you remove or do not install the OnlineDiag bundle, some products with dependencies on OnlineDiag will not function correctly. To ensure the reliability of your computer system, HP recommends strongly that you load the OnlineDiag bundle: • Each Support Plus release provides the latest tools and hardware monitors. • Support Tools give you multiple protection against hardware failures.
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Mounting the Support Plus CD 1. On the system, open a terminal window and log in as root. 2. Insert the Support Plus CD into the drive. 3. If necessary, define a new directory as the mount point for the CD drive. To define /cdrom as the mount point: mkdir /cdrom 4. If necessary, identify the drive device file: ioscan -fnC disk This command lists all recognized CD drives and their associated device files. The filename will be something similar to /dev/dsk/c1t2d0. 5.
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Downloading Patches and Getting Help To download individual patches or bundles not included in this release or media, or to get technical support and other patch management services, go to the HP IT Resource Center (ITRC) web site: http://itrc.hp.com Use the ITRC to do the following: • Find and download individual patches quickly and accurately. • View and download current and past Support Plus bundles. • Access customized support tools quickly. • Make informed decisions with proactive information.
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Known Problems This section contains critical, last-minute information about patches on the Support Plus CD: • “PHSS_29731 Runtime X/Motif Patch Could Not Be Installed” on page 16 • “Problems Reading HP-UX 11i v1 DVD Media” on page 17 For more detail on patches and diagnostics, see the readme file for the product.
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PHSS_29731 Runtime X/Motif Patch Could Not Be Installed During a cold install or update, you may encounter a warning message similar to the following in the swverify log: WARNING: [140394] The patch 'PHSS_28875, l=/, r=1.0' contains some filesets which are superseded and some filesets which are not superseded. The superseding patch may be incorrect or may need to be reapplied.
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Problems Reading HP-UX 11i v1 DVD Media The HP-UX 11i v1 DVD media contain large volumes of data that may cause your DVD device to fail while reading the DVD media contents. This particularly affects you if you use Update-UX or other Software Distributor (SD) tools. For example, you may encounter similar error messages if you attempt to read DVD media with a large volume of data from Update-UX: ERROR: File "/dvd/catalog/SOE/SOE.2/INFO": No such file or directory(2).
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For Systems Currently Running HP-UX 11i v1: • PHKL_26269 s700_800 11.11 Rock Ridge extension for ISO-9660 • PHKL_28025 s700_800 11.11 Rock Ridge extension for ISO-9660 • PHCO_25841 s700_800 11.11 Add Rock Ridge extension to mount_cdfs (1M) For Systems Currently Running HP-UX 11.0: • PHCO_26450 s700_800 11.00 Rock Ridge extension for ISO-9660 • PHKL_28060 s700_800 11.00 Y2k; Rock Ridge extension for ISO-9660 • PHKL_26449 s700_800 11.
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For Systems Currently Running HP-UX 10.20: There are no patches available. Use the pfs_mount (1M) command to mount the DVD and update to HP-UX 11i v1. See “Using pfs_mount to Mount a DVD” on page 20. To determine if your system already has the listed patches installed, run the following: /usr/sbin/swlist -l patch | grep where is one of the patches listed above for your operating system version.
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Using pfs_mount to Mount a DVD For HP-UX 10.20, this is the only supported method for reading DVD media with large volumes of data. To use the pfs_mount command: 1. Start the pfs daemons: /usr/sbin/pfs_mountd & /usr/sbin/pfsd & 2.
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Web Resources For additional help with HP-UX patching, go to the web: • Download HP-UX patches and patch information from your nearest HP IT Resource Center: http://itrc.hp.com Select the site (americas or european). Click maintenance and support, then select the appropriate patching tools. To receive HP Security Bulletins, click the subscribe to security bulletins & patch digests link. • Support Plus information: http://software.hp.
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• HP-UX 11i v1 features and news: http://unix.hp.com/operating • Ignite-UX information: http://software.hp.com/products/IUX • Latest ISEE documentation and training: http://www.hp.com/learn/isee http://docs.hp.com • Patch Management Guides: http://docs.hp.com/hpux/os/11i/ \ index.html#Patch%20Management • Software Distributor (SD): http://software.hp.com/SD_AT_HP Feedback Please send your comments regarding this release to the following email address: supportplus@hp.
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