read before installing support plus hp-ux 11i version 1 december 2004
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Contents Welcome to Support Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Media Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Mounting the Support Plus CD . . . . . . . . . . . . . . . . . . . . . . . . .11 Downloading Patches and Getting Help . . . . . . . . . . . . . . . . . .12 Known Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Support Plus This CD booklet outlines the contents of the HP-UX 11i v1 Support Plus media, and describes features and known problems in the latest Support Plus release. HP-UX 11i v1 Support Plus delivers diagnostics and HP-UX system patches. These patches enable new hardware and fix known defects. In some cases, a patch may deliver new software functionality. Each Support Plus release is cumulative, and replaces completely any previous Support Plus release for the same HP-UX version.
For the latest release information, see the Support Plus web site: http://itrc.hp.com/estaff/bin/doc.pl/screen=estaffDocs/ \ ?File=patches_main/hpux_bundles_overview.htm If you have immediate questions or concerns regarding changes, please send email to the following address: supportplus@hp.com Note The terms HP-UX 11i Version 1 and HP-UX 11i v1 are used interchangeably with HP-UX 11i (B.11.11).
Media Kit Contents The Support Plus CD includes the following patch bundles, software, and documentation. Code and path name examples assume you mount the Support Plus CD to the /cdrom directory. Patch Bundles and Software • BUNDLE11i (BUNDLE11i) patch bundle Delivers required operating system (OS) patches. It is updated as needed. The latest revision is B.11.11.0306.1.
• Instant Capacity on Demand (iCOD) bundles Includes the Purchase software agent in the B9073AA iCODpurchase bundle, and the Pay-Per-Use software agent in the T1322AA iCOD-utility bundle. They are updated as needed. The latest revision is B.05.01. • Instant Support Enterprise Edition (ISEEPlatform) bundle Enables HP remote support over the Internet. ISEE, a feature of select HP support contracts, replaces HP Predictive Support on HP-UX servers. It is updated as needed. The latest revision is A.03.50.
• Base Quality Pack (GOLDBASE11i) patch bundle Includes all stable, defect-fix patches for the Core OS, graphics, and key networking drivers. Documentation • Bundle readme files Are available in text and HTML formats with hyperlinks to patch text files. Readme files are at top-level directory on CD. • Detailed technical reference for patch operations Are available in PDF format in the /cdrom/PATCH_TUTORIAL.PDF file.
Installation Overview The followings steps provide an overview of using Support Plus: 1. Deciding which bundle you need 2. Setting up access to Support Plus depots 3. Installing the patch bundles 4. Using bootable offline diagnostics and utilities 5. Listing additional information about help and documentation resources For detailed installation instructions, see the Support Plus User Guide HP-UX 11i v1. It is available at the following locations: • On the Support Plus CD: /cdrom/USRGUIDE.
OnlineDiag Bundle Needs to be Loaded The December 2004 OnlineDiag version is A.47.00 (B.11.11.15.xx). If you remove or do not install the OnlineDiag bundle, some products with dependencies on OnlineDiag will not function correctly. To ensure the reliability of your computer system, HP recommends strongly that you load the OnlineDiag bundle: • Each Support Plus release provides the latest tools and hardware monitors. • Support Tools give you multiple protection against hardware failures.
Mounting the Support Plus CD 1. On the system, open a terminal window and log in as root. 2. Insert the Support Plus CD into the drive. 3. If necessary, define a new directory as the mount point for the CD drive. To define /cdrom as the mount point: mkdir /cdrom 4. If necessary, identify the drive device file: ioscan -fnC disk This command lists all recognized CD drives and their associated device files. The filename will be something similar to /dev/dsk/c1t2d0. 5.
Downloading Patches and Getting Help To download individual patches or bundles not included in this release or media, or to get technical support and other patch management services, go to the HP IT Resource Center (ITRC) web site: http://itrc.hp.com Use the ITRC to do the following: • Find and download individual patches quickly and accurately. • View and download current and past Support Plus bundles. • Access customized support tools quickly. • Make informed decisions with proactive information.
Known Problems This section contains critical, last-minute information about patches on the Support Plus CD: • “Problems Reading HP-UX 11i v1 DVD Media” on page 13 For more detail on patches and diagnostics, see the readme file for the product. Problems Reading HP-UX 11i v1 DVD Media The HP-UX 11i v1 DVD media contain large volumes of data that may cause your DVD device to fail while reading the DVD media contents.
ERROR: Cannot continue the Analysis Phase until the previous errors " are corrected. To resolve this problem, install the appropriate patches listed below before you update to the latest version of HP-UX 11i v1 (recommended). Patching Your System to Read DVD Media To patch your system use the following patches for your current OS version. For Systems Currently Running HP-UX 11i v1: • PHKL_26269 s700_800 11.11 Rock Ridge extension for ISO-9660 • PHKL_28025 s700_800 11.
• PHKL_28060 s700_800 11.00 Y2k; Rock Ridge extension for ISO-9660 • PHKL_26449 s700_800 11.00 Add Rock Ridge extension to mount_cdfs (1M) For Systems Currently Running HP-UX 10.20: There are no patches available. Use the pfs_mount (1M) command to mount the DVD and update to HP-UX 11i v1. See “Using pfs_mount to Mount a DVD” on page 16.
• the IT Resource Center website (requires login): http://itrc.hp.com • the anonymous IT Resource Center FTP site: ftp://ftp.itrc.hp.com Using pfs_mount to Mount a DVD For HP-UX 10.20, this is the only supported method for reading DVD media with large volumes of data. To use the pfs_mount command: 1. Start the pfs daemons: /usr/sbin/pfs_mountd & /usr/sbin/pfsd & 2.
Web Resources For additional help with HP-UX patching, go to the web: • Download HP-UX patches and patch information from your nearest HP IT Resource Center: http://itrc.hp.com Select the site (americas or european). Click maintenance and support (hp products), then select the appropriate patching tools. To receive HP Security Bulletins, click the subscribe to security bulletins & patch digests link. • Support Plus information: http://itrc.hp.com/estaff/bin/doc.
• HP-UX 11i v1 features and news: http://unix.hp.com/operating • Ignite-UX information: http://software.hp.com/products/IUX • Latest ISEE documentation and training: http://www.hp.com/learn/isee http://docs.hp.com • Patch Management User Guide: http://docs.hp.com/hpux/os/11i/ \ index.html#Patch%20Management • Software Distributor (SD): http://software.hp.com/SD_AT_HP Feedback Please send your comments regarding this release to the following email address: supportplus@hp.
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