read before installing support plus hp-ux 11i version 1 december 2003
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Copyright 1991-2003 Mentat Inc. Copyright 1996 Morning Star Technologies, Inc. Copyright 1996 Progressive Systems, Inc. Trademark Notices HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. UNIX is a registered trademark of The Open Group.
Contents Welcome to Support Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Media Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Mounting the Support Plus CD . . . . . . . . . . . . . . . . . . . . . . . . .13 Downloading Patches and Getting Help . . . . . . . . . . . . . . . . . .14 Known Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Support Plus This CD booklet outlines the contents of the HP-UX 11i v1 Support Plus media, and describes features and known problems in the latest Support Plus release. HP-UX 11i v1 Support Plus delivers diagnostics and HP-UX system patches. These patches enable new hardware and fix known defects. In some cases, a patch may deliver new software functionality. Each Support Plus release is cumulative, and replaces completely any previous Support Plus release for the same HP-UX version.
For the latest release information, see the Support Plus web site: http://software.hp.com/SUPPORT_PLUS If you have immediate questions or concerns regarding changes, please send email to the following address: supportplus@hp.com Note The terms HP-UX 11i Version 1 and HP-UX 11i v1 are the same as HP-UX 11i (B.11.11).
Media Kit Contents The Support Plus CD includes the following patch bundles, software, and documentation. Code and path name examples assume you mount the Support Plus CD to the /cdrom directory. Patch Bundles and Software • Bundle 11i (BUNDLE11i) patch bundle Delivers required operating system (OS) patches. It is updated as needed. The latest revision is B.11.11.0306.1.
until September 2003. As of December 2003, they will be released every six months. • Instant Capacity on Demand (iCOD) bundles Includes the Purchase software agent in the B9073AA iCODpurchase bundle, and the Pay-Per-Use software agent in the T1322AA iCOD-utility bundle. They are updated as needed. The latest revision is B.05.01. • Instant Support Enterprise Edition (ISEEPlatform) bundle Enables HP remote support over the Internet.
• Base Quality Pack (GOLDBASE11i) patch bundle Includes all stable, defect-fix patches for the Core OS, graphics, and key networking drivers. Documentation • Bundle readme files Are available in text and HTML formats with hyperlinks to the patch text files. Readme files are at the top-level directory on the CD. • Detailed technical reference for patch operations Are available in PDF format in the /cdrom/PATCH_TUTORIAL.PDF file.
Note Support Plus does not create a new HP-UX release. Support Plus provides you with patches to apply to your HP-UX release. You cannot use Support Plus to install a new operating system.
Installation Overview The followings steps provide an overview of using Support Plus: 1. Deciding which bundle you need 2. Setting up access to Support Plus depots 3. Installing the patch bundles 4. Using bootable offline diagnostics and utilities 5. Listing additional information about help and documentation resources For detailed installation instructions, see the Support Plus User Guide HP-UX 11i v1. It is available at the following locations: • On the Support Plus CD: /cdrom/USRGUIDE.
OnlineDiag Bundle Needs to be Loaded The December 2003 OnlineDiag version is A.43.00 (B.11.11.13.xx). If you remove or do not install the OnlineDiag bundle, some products with dependencies on OnlineDiag will not function correctly. To ensure the reliability of your computer system, HP recommends strongly that you load the OnlineDiag bundle: • Each Support Plus release provides the latest tools and hardware monitors. • Support Tools give you multiple protection against hardware failures.
Mounting the Support Plus CD 1. On the system, open a terminal window and log in as root. 2. Insert the Support Plus CD into the drive. 3. If necessary, define a new directory as the mount point for the CD drive. To define /cdrom as the mount point: mkdir /cdrom 4. If necessary, identify the drive device file: ioscan -fnC disk This command lists all recognized CD drives and their associated device files. The filename will be something similar to /dev/dsk/c1t2d0. 5.
Downloading Patches and Getting Help To download individual patches or bundles not included in this release or media, or to get technical support and other patch management services, go to the HP IT Resource Center (ITRC) web site: http://itrc.hp.com Use the ITRC to do the following: • Find and download individual patches quickly and accurately. • View and download current and past Support Plus bundles. • Access customized support tools quickly. • Make informed decisions with proactive information.
Known Problems This section contains critical, last-minute information about patches on the Support Plus CD: • “PHSS_29457” on page 16 • “Ignore Warning Message When Installing PHCO_29566” on page 19 • “Problems Reading HP-UX 11i v1 DVD Media” on page 20 For more detail on patches and diagnostics, see the readme file for the product.
PHSS_29457 The patch PHSS_29457 has been issued: PHSS_29457 - s700_800 11.11 Predictive C.11.i September 2003 patch The HP Predictive Support software for HP-UX servers will not function after the installation of the December 2003 release of the OnlineDiags bundle. While Predictive is not delivered on the Support Plus media for HP-UX 11iv1, the software may have been installed by HP Support Engineers from a depot that was previously available from the software.hp.com website. Customers must install the 11.
You can get information for the ISEE software on http://docs.hp.com, and install the ISEE Platform bundle from the HPUXAuxTools directory on the Support Plus media. For those customers that need the Predictive patch for their servers, please obtain PHSS_29457 for HP-UX 11iv1 from the HP IT Resource Center (ITRC): http://itrc.hp.com Starting with the Support Plus release for September 2003, the HP Predictive software is no longer delivered in the OnlineDiags bundle.
3. If the line 'PREDICTIVE=1' is displayed then the Predictive Software is enabled and you should install patch PHSS_29457 after installing the December 2003 OnlineDiags bundle. If the line 'PREDICTIVE=0' is displayed then the Predictive Software is not enabled and you do not need to take any further action.
Ignore Warning Message When Installing PHCO_29566 The patch PHCO_29566 and dependent patches enable attention buttons (also known as Doorbells) for PCI OLAR operations on HP-UX 11i v1 servers. When you install this patch on systems with no OLAR capability, it issues a warning message during the patch installation. If you see the following warning message in the swagent.log file, you can safely ignore it. * Installing fileset "PHCO_29566.UX-CORE,r=1.0" (79 of 102). Creating OLA/R device node at major 5...
Problems Reading HP-UX 11i v1 DVD Media The HP-UX 11i v1 DVD media contain large volumes of data that may cause your DVD device to fail while reading the DVD media contents. This particularly affects you if you use Update-UX or other Software Distributor (SD) tools. For example, you may encounter similar error messages if you attempt to read DVD media with a large volume of data from Update-UX: ERROR: File "/dvd/catalog/SOE/SOE.2/INFO": No such file or directory(2).
Patching Your System to Read DVD Media To patch your system use the following patches for your current OS version. Note The following HP-UX 11i v1 patches are included in the December 2003 (and later) version of the HP-UX 11i v1 install kernel. If you are planning to coldinstall HP-UX 11i v1 (December 2003 or later), you do not need to install these patches, nor do you need to use the pfs_mount (1M) command to mount the DVD. For Systems Currently Running HP-UX 11i v1: • PHKL_26269 s700_800 11.
For Systems Currently Running HP-UX 11.0: • PHCO_26450 s700_800 11.00 Rock Ridge extension for ISO-9660 • PHKL_28060 s700_800 11.00 Y2k; Rock Ridge extension for ISO-9660 • PHKL_26449 s700_800 11.00 Add Rock Ridge extension to mount_cdfs (1M) For Systems Currently Running HP-UX 10.20: There are no patches available. Use the pfs_mount (1M) command to mount the DVD and update to HP-UX 11i v1, see “Using pfs_mount to Mount a DVD” on page 23.
• the GOLDBase11i bundle on the Support Plus CD (June 2003 or later) for HP-UX 11i v1 • the QPK bundle on the Support Plus CD (September 2003 or later) for HP-UX 11.0 • the IT Resource Center website (requires login): http://itrc.hp.com • the anonymous IT Resource Center FTP site: ftp://ftp.itrc.hp.com Using pfs_mount to Mount a DVD You can use the pfs_mount (1M) command to mount a DVD on any supported HP-UX system updating to HP-UX 11i v1. For HPUX 10.
To use the pfs_mount command: 1. Start the pfs daemons: /usr/sbin/pfs_mountd & /usr/sbin/pfsd & 2.
Web Resources For additional help with HP-UX patching, go to the web: • Download HP-UX patches and patch information from your nearest HP IT Resource Center: http://itrc.hp.com Select the language. Under Maintenance and Support (hp products), select the appropriate patching tools. To receive HP Security Bulletins, select the "subscribe to security bulletins & patch digests" link. • Support Plus information: http://software.hp.
• HP-UX 11i v1 features and news: http://unix.hp.com/operating • Ignite-UX information: http://software.hp.com/products/IUX • Latest ISEE Getting Started guide and training: http://www.hp.com/hps/tech/resources/elect http://www.hp.com/learn/isee http://docs.hp.com • • Patch Management Guide: http://docs.hp.com/hpux/os/11iv1/oe/ index.html#Patch%20Management \ Software Distributor (SD): http://software.hp.
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