Read Before Installing Support Plus HP-UX 11i v1 June 2009 HP Part Number: 5992-6366 Published: June 2009 Edition: 1
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Table of Contents Welcome to Support Plus..........................................................5 How to Get the Latest Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Support Plus Changes for the June 2009 Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Support Plus Changes for the December 2008 Release. . . . . . . . . . . . . . . . . . . . . . . 7 Support Plus Changes for the June 2008 Release. . . . . . . . . . . . . . . . .
Welcome to Support Plus This CD booklet outlines the contents of the HP-UX 11i v1 Support Plus media, and describes features and known problems in the latest Support Plus release. HP-UX 11i v1 Support Plus delivers diagnostics and HP-UX system patches. These patches enable new hardware and fix known defects. In some, a patch may deliver new software functionality. Each Support Plus release is cumulative, and replaces completely any previous Support Plus release for the same HP-UX version.
Support Plus Changes for the June 2009 Release For the June 2009 release of Support Plus, HP has updated the HP-UX 11i v1 Quality Pack (GOLDQPK11i) patch bundles only. The following document has been updated: • Read Before Installing Support Plus HP-UX 11i v1 Note that the Support Plus User Guide HP-UX 11i v1 was not updated, so the December 2006 version was delivered to the June 2009 release.
Support Plus Changes for the December 2008 Release For the December 2008 release of Support Plus, HP has updated the HP-UX 11i v1 Quality Pack (QPK) patch bundle and Diagnostics bundle. The following documents have been updated: • Read Before Installing Support Plus HP-UX 11i v1 • EMS Hardware Monitors Release Notes • STM Release Notes The EMS Hardware Monitors Release Notes and the STM Release Notes are available at the following website: http://docs.hp.com/en/diag.
Support Plus Changes for the June 2008 Release For the June 2008 release of Support Plus, HP has updated the HP-UX 11i v1 Quality Pack (QPK) patch bundle and Diagnostics bundle. The following documents have been updated: • Read Before Installing Support Plus HP-UX 11i v1 • EMS Hardware Monitors Release Notes • STM Release Notes The EMS Hardware Monitors Release Notes and the STM Release Notes are available at the following website: http://docs.hp.com/en/diag.
Support Plus Changes for the December 2007 Release For the December 2007 release of Support Plus, HP has updated the HP-UX 11i v1 Quality Pack (QPK) patch bundle and Diagnostics bundle. The following documents have been updated: • Read Before Installing Support Plus HP-UX 11i v1 • EMS Hardware Monitors Release Notes • STM Release Notes The EMS Hardware Monitors Release Notes and the STM Release Notes are available at the following website: http://docs.hp.com/en/diag.
Support Plus Changes for the June 2007 Release For the June 2007 release of Support Plus, HP updated the HP-UX 11i v1 Quality Pack (QPK) patch bundle and Diagnostics bundle. Of the documentation, only the Read Before Installing Support Plus HP-UX 11i v1 document was updated. The Support Plus User Guide HP-UX 11i v1 was not updated, so the December 2006 version was delivered to the June 2007 release.
Support Plus Changes for the December 2006 Release The following files were removed from the Support Plus CD. • PATCH_TUTORIAL.PS • USRGUIDE.PS The Support Plus User Guide is still delivered on the Support Plus CD in the USRGUIDE.PDF and USRGUIDE.HTML files. The Patch Tutorial document has been replaced by the Patch Management User Guide for HP-UX 11.x Systems, which you can find on the HP Technical Documentation website: http://docs.hp.com/en/oshpux11i.
Support Plus Changes for the June 2006 Release For the June 2006 release of Support Plus, HP updated the HP-UX 11i v1 Quality Pack (QPK) patch bundle and Diagnostics (specifically, the OnlineDiag bundle, which includes Support Tool Manager and the EMS Hardware Monitors). The June 2006 Support Plus media is available to all customers under a current support agreement. The HP-UX 11i v1 QPK is also available via the ITRC website at http:// itrc.hp.
Support Plus Changes for the December 2005 Release For the December 2005 release and later, the Offline Diagnostics (ODE) software is no longer available on the Support Plus media. You can now find ODE on the PA-RISC HP 9000 Offline Diagnostics CD that is shipped with your hardware and on the IPF Offline Diagnostics and Utilities CD for PA-RISC and Integrity systems, respectively. You can also order it from the Software Depot home by going to http://www.hp.
Media Contents The Support Plus CD includes the following patch bundles, software, and documentation. Patch Bundles and Software • BUNDLE11i (BUNDLE11i) patch bundle Delivers required operating system (OS) patches. It is updated as needed. The latest revision number is B.11.11.0306.1. • Diagnostics (OnlineDiag) bundle Includes Online Diagnostics comprising Support Tools Manager (STM) and EMS Hardware Monitors, and EMS Kernel Resource Monitor. This bundle is required. The latest revision number is B.11.
• Hardware Enablement (HWEnable11i) patch bundle Provides patches required for new systems and for add-on hardware supported on HP-UX 11i v1, including adapters and devices. The latest revision number is B.11.11.0612.458. • Quality Pack (GOLDQPK11i) patch bundles The GOLDQPK11i depot contains both the Base Quality Pack (GOLDBASE11i) and Applications Quality Pack (GOLDAPPS11i) bundles: — Applications Quality Pack (GOLDAPPS11i) patch bundle Includes all stable, defect-fix patches for HP-UX OE applications.
Documentation NOTE: In this document, /cdrom is used as only an example of a mount-point. You may choose to mount the Support Plus CD at another mount-point. • Bundle readme files Are available in text and HTML formats with hyperlinks to patch text files. They are at the top-level directory on the CD. • Detailed technical reference for patch operations Is provided by the Patch Management User Guide for HP-UX 11.x Systems, available at the following website: http://docs.hp.com/en/oshpux11i.
Installation Overview The followings steps provide an overview of using Support Plus: 1. Deciding which bundle you need 2. Setting up access to Support Plus depots 3. Installing the patch bundles 4. Using diagnostics and utilities 5. Listing additional information about help and documentation resources For detailed installation instructions, see the Support Plus User Guide HP-UX 11i v1 (December 2006). (Note that the Guide was last updated for December 2006.
• • • Each Support Plus release provides the latest tools and hardware monitors. Support Tools give you multiple protection against hardware failures. Support Tools make it much easier to troubleshoot and fix hardware failures if they occur. The HP-UX 11i v1 December 2008 release of Online Diagnostics is the only supported version on HP-UX 11i v1 systems. The December 2008 release of the OnlineDiag bundle is delivered on the June 2009 Support Plus media. For the latest updates, go to the web: http://docs.
Mounting the Support Plus CD 1. 2. 3. On the system, open a terminal window and log in as root. Insert the Support Plus CD into the drive. If necessary, define a new directory as the mount-point for the CD drive. To define /cdrom as the mount-point: mkdir /cdrom 4. If necessary, identify the drive device file: ioscan -fnC disk This command lists all recognized CD drives and their associated device files. The filename will be something similar to /dev/dsk/c1t2d0. 5.
Downloading Patches and Getting Help To download individual patches or bundles not included in this release or media, or to get technical support and other patch management services, go to the HP IT Resource Center (ITRC) website: http://itrc.hp.com Use the ITRC to do the following: • Find and download individual patches quickly and accurately. • View and download current and past Support Plus bundles. • Access customized support tools quickly. • Make informed decisions with proactive information.
Known Problems This section contains critical, last-minute information about patches on the Support Plus CD: • “Problems Reading HP-UX 11i v1 DVD Media” on page 19 For more detail on patches related to Diagnostics, see STM Patch Descriptions, accessible through the Diagnostics home web page: http://docs.hp.com/en/diag/ Problems Reading HP-UX 11i v1 DVD Media The HP-UX 11i v1 DVD media contain large volumes of data that may cause your DVD device to fail while reading the DVD media contents.
Patching Your System to Read DVD Media To patch your system, use the following patches for your current OS version. For Systems Currently Running HP-UX 11i v1: • PHKL_26269 s700_800 11.11 Rock Ridge extension for ISO-9660 • PHKL_28025 s700_800 11.11 Rock Ridge extension for ISO-9660 • PHCO_25841 s700_800 11.11 Add Rock Ridge extension to mount_cdfs(1M) For Systems Currently Running HP-UX 11.0: • PHCO_26450 s700_800 11.00 Rock Ridge extension for ISO-9660 • PHKL_28060 s700_800 11.
To determine if your system already has the listed patches installed, run the following: /usr/sbin/swlist -l patch | grep where is one of the patches listed above for your operating system version. If nothing is printed to standard output, you need to install the patches from one of the following sources: • the GOLDBASE11i bundle on the Support Plus CD (June 2003 or later) for HP-UX 11i v1 • the QPK bundle on the Support Plus CD (September 2003 or later) for HP-UX 11.
Web Resources For additional help with HP-UX patching, go to the web: • Download HP-UX patches, patch bundles, and patch information from the HP IT Resource Center: http://itrc.hp.com Log in, then click Patch database. • Receive HP Security Bulletins: http://itrc.hp.com Log in, then click Subscribe to proactive notifications and security bulletins. • Diagnostics information, including STM and EMS Hardware Monitors: http://docs.hp.com/en/diag.html • HP-UX manuals and white papers: http://docs.hp.
• Patch Management User Guide for HP-UX 11.x Systems: http://docs.hp.com/en/oshpux11i.html#Patch%20Management • Software Distributor (SD): http://docs.hp.
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