Read Before Installing Support Plus HP-UX 11i v1 June 2006
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Contents Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Welcome to Support Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Support Plus Changes for the June 2006 Release . . . . . . . . . . .6 Media Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Mounting the Support Plus CD . . . . . . . . . . . . . . . . . . . .
Welcome to Support Plus This CD booklet outlines the contents of the HP-UX 11i v1 Support Plus media, and describes features and known problems in the latest Support Plus release. HP-UX 11i v1 Support Plus delivers diagnostics and HP-UX system patches. These patches enable new hardware and fix known defects. In some cases, a patch may deliver new software functionality. Each Support Plus release is cumulative, and replaces completely any previous Support Plus release for the same HP-UX version.
For the latest release information, see the Standard HP-UX Patch Bundles Web page: http://www2.itrc.hp.com/service/patch/ \ locateBundles.do If you have immediate questions or concerns regarding changes, please send email to the following address: supportplus@hp.com Note The terms HP-UX 11i Version 1 and HP-UX 11i v1 are used interchangeably with HP-UX 11i (B.11.11).
Support Plus Changes for the June 2006 Release For the June 2006 release of Support Plus, HP has updated the HP-UX 11i v1 Quality Pack (QPK) patch bundle and Diagnostics (specifically, the OnlineDiag bundle, which includes Support Tool Manager and the EMS Hardware Monitors). The June 2006 Support Plus media is available to all customers under a current support agreement. From June 2006 forward, the updated QPK and Diagnostics will also be ignited on all HP-UX 11i v1 systems shipped from HP.
Media Changes for the December 2005 Release The Offline Diagnostics (ODE) software is no longer available on the Support Plus media. You can now find ODE on the PA-RISC Offline Diagnostics CD that is shipped with your hardware, or you can order it from the Software Depot home by going to http://www.hp.com/go/softwaredepot and searching for offline diagnostics. The HP Instant Support Enterprise Edition (ISEE) software is no longer available on the Support Plus media.
Media Kit Contents The Support Plus CD includes the following patch bundles, software, and documentation. Code and path name examples assume you mount the Support Plus CD to the /cdrom directory. Patch Bundles and Software • BUNDLE11i (BUNDLE11i) patch bundle Delivers required operating system (OS) patches. It is updated as needed. The latest revision number is B.11.11.0306.1.
• Quality Pack (GOLDQPK11i) patch bundles The GOLDQPK11i depot contains both the Base Quality Pack (GOLDBASE11i) and Applications Quality Pack (GOLDAPPS11i) bundles. They are updated with Operating Environment (OE) updates, plus additional Web (ITRC) and media releases as needed, to maintain a regular release interval. • Applications Quality Pack (GOLDAPPS11i) patch bundle Includes all stable, defect-fix patches for HP-UX OE applications. The latest revision number is B.11.11.0606.446.
• Detailed technical reference for patch operations Are available in PDF format in the /cdrom/PATCH_TUTORIAL.PDF file. • Diagnostics readme files and other information Are available in text and PDF formats in /cdrom/DIAGNOSTICS. • Patch text files Are available for all patches on the CD. The patch files are in the /cdrom/TEXT_FILES directory. Note Support Plus does not create a new HP-UX release. Support Plus provides you with patches to apply to your HP-UX release.
Installation Overview The followings steps provide an overview of using Support Plus: 1. Deciding which bundle you need 2. Setting up access to Support Plus depots 3. Installing the patch bundles 4. Using diagnostics and utilities 5. Listing additional information about help and documentation resources For detailed installation instructions, see the Support Plus User Guide HP-UX 11i v1 (December 2005). (Note that the Guide has not been updated for June 2006.
• On the Web: http://docs.hp.com/en/ \ oshpux11i.html#Patch%20Management OnlineDiag Bundle Needs to be Loaded If you remove or do not install the OnlineDiag bundle, some products with dependencies on OnlineDiag will not function correctly. To ensure the reliability of your computer system, HP recommends strongly that you load the OnlineDiag bundle: • Each Support Plus release provides the latest tools and hardware monitors. • Support Tools give you multiple protection against hardware failures.
Mounting the Support Plus CD 1. On the system, open a terminal window and log in as root. 2. Insert the Support Plus CD into the drive. 3. If necessary, define a new directory as the mount point for the CD drive. To define /cdrom as the mount point: mkdir /cdrom 4. If necessary, identify the drive device file: ioscan -fnC disk This command lists all recognized CD drives and their associated device files. The filename will be something similar to /dev/dsk/c1t2d0. 5.
Downloading Patches and Getting Help To download individual patches or bundles not included in this release or media, or to get technical support and other patch management services, go to the HP IT Resource Center (ITRC) Web site: http://itrc.hp.com Use the ITRC to do the following: • Find and download individual patches quickly and accurately. • View and download current and past Support Plus bundles. • Access customized support tools quickly. • Make informed decisions with proactive information.
Known Problems This section contains critical, last-minute information about patches on the Support Plus CD: • “Problems Reading HP-UX 11i v1 DVD Media” on page 15 • “Problem with Installing HP Serviceguard Patches on Systems with Special Web-released Sendmail Updates” on page 19 For more detail on patches and diagnostics, see the readme file for the product.
ERROR: File "/var/tmp/BAAa04482/catalog/SOE/SOE.2/INFO" does not exist. ERROR: The catalog files for product "SOE,r=B.11.11" failed to load. Check the above output for details. ERROR: Cannot continue the Analysis Phase until the previous errors " are corrected. To resolve this problem, install the appropriate patches listed below before you update to the latest version of HP-UX 11i v1 (recommended).
For Systems Currently Running HP-UX 11.0: • PHCO_26450 s700_800 11.00 Rock Ridge extension for ISO-9660 • PHKL_28060 s700_800 11.00 Y2k; Rock Ridge extension for ISO-9660 • PHKL_26449 s700_800 11.00 Add Rock Ridge extension to mount_cdfs (1M) For Systems Currently Running HP-UX 10.20: There are no patches available. Use the pfs_mount (1M) command to mount the DVD and update to HP-UX 11i v1. See “Using pfs_mount to Mount a DVD” on page 18.
output, you need to install the patches from one of the following sources: • the GOLDBASE11i bundle on the Support Plus CD (June 2003 or later) for HP-UX 11i v1 • the QPK bundle on the Support Plus CD (September 2003 or later) for HP-UX 11.0 • the IT Resource Center Web site (requires login): http://itrc.hp.com • the anonymous IT Resource Center FTP site: ftp://ftp.itrc.hp.com Using pfs_mount to Mount a DVD For HP-UX 10.
2. Mount the DVD: mkdir /dvdrom pfs_mount /dev/dsk/c0t2d0 /dvdrom Problem with Installing HP Serviceguard Patches on Systems with Special Web-released Sendmail Updates The HP Serviceguard patches in the June 2006 and September 2005 HP-UX 11i v1 Quality Pack bundles listed below will fail to install on a system with the following special Web-released sendmail updates: Sendmail-811: sendmail version 8.11.1 Sendmail-813: sendmail version 8.13.
PHSS_32660: 11.11 MC/ServiceGuard A.11.15.00 PHSS_32260: 11.X MC/ServiceGuard and SG-OPS Edition A.11.14 PHSS_28849: 11.X MC/ServiceGuard and SG-OPS Edition A.11.13 All of these Serviceguard patches depend on the sendmail patch PHNE_28810: 11.11 sendmail(1m) 8.9.3 patch or later. The sendmail patch cannot be installed on top of the Web-released sendmail updates listed above. The following manual installation steps are required to successfully install the Serviceguard patches: 1.
Web Resources For additional help with HP-UX patching, go to the Web: • Download HP-UX patches and patch information from your nearest HP IT Resource Center: http://itrc.hp.com Select the site (americas/asia or european). Click maintenance and support (hp products), then select the appropriate patching tools. To receive HP Security Bulletins, click the subscribe to security bulletins & patch digests link. • Standard Patch Bundles and Support Plus information for the HP-UX 11i releases: http://www2.itrc.
• HP-UX 11i v1 features and news: http://www.hp.com/products1/unix/operating/ • Ignite-UX information: http://docs.hp.com/en/IUX • Patch Management User Guide: http://docs.hp.com/en/oshpux11i.html \ #Patch%20Management • Software Distributor (SD): http://www.docs.hp.com/en/SD/ Feedback Please send your comments regarding this release to the following email address: supportplus@hp.
*5991-5275* Printed in the US 5991-5275
