hp-ux 11i read before installing support plus december 2002
Notices The information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental, or consequential damages in connection with the furnishing, performance, or use of this material. Warranty.
Contents Welcome to Support Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Media Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Key Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Mounting the Support Plus CD . . . . . . . . . . . . . . . . . . . . . . . . .11 Downloading Patches and Getting Help . . . . . . . . .
Welcome to Support Plus This CD booklet outlines the contents of the HP-UX 11i Support Plus media, and describes features and known problems in the latest Support Plus release. HP-UX 11i Support Plus delivers diagnostics and HP-UX system patches. These patches enable new hardware and fix known defects. In some cases, a patch may deliver new software functionality. Each Support Plus release is cumulative, and replaces completely any previous Support Plus release for the same HP-UX version.
Media Kit Contents The Support Plus CD includes the following patch bundles, software, and documentation. Please note that code and path name examples assume that you mount the Support Plus CD to the /cdrom directory. • Hardware Enablement (HWEnable11i) patch bundle Provides patches required for new systems and for add-on hardware supported on HP-UX 11i. • Base Quality Pack (GOLDBASE11i) patch bundle Includes all stable, defect-fix patches for the Core OS, graphics, and key networking drivers.
• Instant Capacity on Demand (iCOD) bundles Include the Purchase product in the B9073AA iCOD-purchase bundle, and the Pay-Per-Use product in the T1322AA iCOD-utility bundle. • Bundle readme files Are available in text and HTML formats with hyperlinks to the patch text files. The readme files are at the top-level directory on the CD. • Patch text files Are available for all patches on the CD. The patch files are in the /cdrom/TEXT_FILES directory.
Note The GOLDQPK11i depot on the Support Plus CD contains both the Base Quality Pack (GOLDBASE11i) and Applications Quality Pack (GOLDAPPS11i) bundles. Support Plus does not create a new HP-UX release. Support Plus provides you with patches to apply to your HP-UX release. You cannot use Support Plus to install a new operating system (OS).
Key Notes These notes apply to Support Plus releases for HP-UX 11i. With each release, check your system against this information: • Quality Pack (GOLDQPK11i) Bundle Updates The GOLDQPK11i depot contains the GOLDBASE11i and GOLDAPPS11i bundles. The GOLDBASE11i bundle installs defect fixes for the Core OS, graphics, and key networking drivers. The GOLDAPPS11i bundle installs defect fixes for HP-UX OE (operating environment) applications. They are updated every six months: June and December.
Installation Overview The followings steps provide an overview of using Support Plus: 1. Deciding which bundle you need 2. Setting up access to Support Plus depots 3. Installing the patch bundles 4. Using bootable offline diagnostics and utilities 5. Listing additional information about help and documentation resources For detailed installation instructions, see the Support Plus User Guide HP-UX 11i. It is available at the following locations: • On the Support Plus CD: /cdrom/USRGUIDE.
OnlineDiag bundle needs to be loaded If you remove or do not install the OnlineDiag bundle, some products with dependencies on OnlineDiag will not function correctly. To ensure the reliability of your computer system, HewlettPackard recommends strongly that you load the OnlineDiag bundle: • Each Support Plus release provides the latest tools and hardware monitors. • Support Tools give you multiple protection against hardware failures.
Mounting the Support Plus CD 1. On the system, open a terminal window and log in as root. 2. Insert the Support Plus CD into the drive. 3. If necessary, define a new directory as the mount point for the CD drive. To define /cdrom as the mount point: mkdir /cdrom 4. If necessary, identify the drive device file: ioscan -fnC disk This command lists all recognized CD drives and their associated device files. The filename will be something similar to /dev/dsk/c1t2d0. 5.
Downloading Patches and Getting Help To download individual patches not included in this release or media, or to get technical support and other patch management services, go to the HP IT Resource Center (ITRC) web site: http://itrc.hp.com Use the ITRC to do the following: • Find and download patches quickly and accurately. • Access customized support tools quickly. • Make informed decisions with proactive information. • Access a rich, knowledge database to solve problems quickly.
Known Problem This section contains critical, last-minute information about a patch on the Support Plus CD: • Required patch for new VA7110 and VA7410 Disk Arrays For more detail on patches and diagnostics, see the readme file for the product.
Required patch for new VA7110 and VA7410 Disk Arrays For a new VA7110 or VA7410 disk array, you must install the PHCO_27408 (11.11 LVM Commands patch). You can download it from the ITRC using the following instructions. Without this patch, a potential risk of data corruption exists when the new VA disk arrays are used with LVM commands. This problem can occur because LVM does not know that these disk arrays are capable of taking a Business Copy (or snapshot).
Web Resources For additional help with HP-UX patching, go to the web: • Download HP-UX patches and patch information from your nearest HP IT Resource Center: http://itrc.hp.com Select the site (americas/asia pacific or european). Select Maintenance and Support, then the appropriate patching tools. To receive HP Security Bulletins, select Maintenance and Support, then Support Information Digests. • Support Plus information: http://software.hp.
• HP-UX 11i features and news: http://unix.hp.com/operating • Ignite-UX information: http://software.hp.com/products/IUX • Software Distributor (SD): http://software.hp.com/SD_AT_HP Feedback Please send your comments regarding this release to the following email address: supportplus@hp.
© Copyright 2002, Hewlett-Packard Company E1202 Printed in U.S.A.
