Installing and Administering LAN/9000 Software

94 Chapter4
Troubleshooting LAN/9000
Diagnostic Flowcharts
Flowchart 5: Network Level Loopback Test continued
Figure 4-7 Flowchart 5
F
D
no
5
A
B C
I
H
E
G
yes
yes
yes
yes
yes
no
no
no
no
4
4
4
Host entry
in ARP cache
?
Remote
host up?
LAN card
OK?
Call HP
Bring up
remote host
Replace or
reset LAN card
Entry
complete?
Use arp to
complete entry
ping local host
ping
successful?
Call HP
Note: This time ping from
remote host to local host