Installing and Administering Internet Services

Contents
17
Diagnostic Tools Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .468
Diagnosing Repeater and Gateway Problems . . . . . . . . . . . . . . . . . . . .469
Flowchart Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .471
Troubleshooting the Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . .472
Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .472
Services Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .473
Flowchart 1. Checking for a Server. . . . . . . . . . . . . . . . . . . . . . . . . . .474
Flowchart 2. Security for telnet and ftp . . . . . . . . . . . . . . . . . . . . . . .479
Flowchart 3. Security for Berkeley Services . . . . . . . . . . . . . . . . . . .482
Reporting Problems to Your Hewlett-Packard Support Contact. . . . . .485