HP-UX HB v13.00 Ch-16 - iCAP

HP-UX Handbook – Rev 13.00 Page 20 (of 24)
Chapter 16 Instant Capacity (iCAP)
October 29, 2013
Troubleshooting iCAP
If iCAP does not work properly, the first steps are to verify the software is installed properly and
all prerequisites are met:
 Verify that the Instant Capacity software is installed and not corrupted:
# /usr/sbin/swverify iCOD
 Verify that the status of your Instant Capacity system or partition is correct and gather
system snapshot information. The snapshot information can be used to verify the
status on the HP Utility Pricing Solutions portal:
# /usr/sbin/icapstatus
# /usr/sbin/icapstatus -s
 Verify that the icapd daemon is running on the system or partition:
# ps -e | grep icapd
The following entry is added to /etc/inittab in order to have icapd start and respawn
itself:
icap:23456:respawn:/usr/lbin/icapd # Instant Capacity daemon
If it is not running, view the system log file (syslog) for icapd error messages
This daemon is not started on hardware that is not supported under the Instant
Capacity program.
 Make sure that the kernel driver diag2 is built into the kernel.
 Make sure that the nParProvider bundle is installed.
 Make sure that the required WBEM provider modules are installed and running.
WBEM B8465BA bundle (version A.02.05 or higher) must be installed and the
following provider modules must be loaded:
# /opt/wbem/bin/cimprovider -ls | more
MODULE STATUS
…
HP_NParProviderModule OK
HP_iCODProviderModule OK