HP-UX 11i Version 1 Installation and Update Guide, June 2004

Known Problems and Troubleshooting
Update Known Problems
Appendix B 175
Firmware Patches Should Not Be Included
Cold-Install or Update Session
If you are migrating from either HP-UX 10.20 or HP-UX 11.0, HP
strongly recommends you do not include firmware patches while running
a cold-install or update session.
How Do You Know
If This Affects
You?
The following systems are affected:
•A-Class
• L-Class
•N-Class
Many of the HP-UX 11i v1 firmware patches rely on HP-UX 11i v1 tools
and system calls. During the cold-install or update process, your system
is still running either the 10.20 or 11.0 kernel. The firmware installation
fails because of system call differences between the HP-UX 11i v1 kernel
and older kernel versions.
What To Do: HP strongly recommends that you install any firmware patches after you
have completed the cold-install or update process and your system is
running HP-UX 11i v1. Specific HP-UX 11i v1 firmware patches are
available at the following website:
http://itresourcecenter.hp.com
Analyzing Log Files
To help identify a problem with running update-ux, remember that
errors are logged in two separate log files:
• update-ux errors:
/var/adm/sw/update-ux.log and /var/adm/sw/swagent.log
• swinstall errors:
/var/adm/sw/swinstall.log and /var/adm/sw/swagent.log
SD commands log errors to /var/adm/sw/swagent.log, plus their own
log. Simply checking more than one log file may reveal the problem you
are troubleshooting.