HP-UX 11i Version 1 Installation and Update Guide, December 2004

Known Problems and Troubleshooting
Update Known Problems
Appendix B152
Kernel Build Failure When updating a workstation running on a HP-UX 10.20
32-bit OS to HP-UX 11i 32-bit OS/OE, the update may fail if a
USB driver is configured on the system. This will not occur
when updating to HP-UX 11i 64-bit OS.
If this occurs, update-ux displays this message on the
console before quitting:
Loading the kernel...
/usr/ccs/bin/ld: Unsatisfied symbols:
wsio_get_service (code)
Stop...
ERROR: The kernel build failed...
Remove the USB drivers and repeat the update:
• As root, edit /stand/system:
vi /stand/system
• Find and delete all USB drivers: usbd, hsd, hub, hid
• Save the system file and quit the editor.
• Continue the update by entering:
update-ux -kernel_build
HP A3740A Fibre
Channel PCI Tachyon
Not Supported
The HP A3740A Fibre Channel PCI Tachyon adapter is not
supported on HP-UX 11i v1. Before you install HP-UX 11i v1,
please replace any A3740A PCI adapters in your system with
A5158A PCI 1 GB Tachyon TL adapters or A6795A PCI 2 Gb
Tachlite adapters. Then connect any Fibre Channel Mass
Storage devices previously connected to A3740A adapters to
either of the adapters.
Table B-3 Known Update Problems (Continued)
Problem Description/Action