HP-UX 11i Version 1 Installation and Update Guide, December 2004

Known Problems and Troubleshooting
Update Known Problems
Appendix B 149
“Initialize of the ITO
Control Agent failed”
Error During
update-ux Session
Beginning in June 2002, the ITO-SE single system event
management component was removed from the GlancePlus
Pak 2000 product.
If you are updating from HP-UX 10.20 or HP-UX 11.0 and you
have a version of GlancePlus Pak 2000 released prior to June
2002, update-ux will try to remove the ITO-SE component
prior to updating to a newer GlancePlus Pak. You may
encounter the following error when update-ux removes the
file sets belonging to the ITO-SE component:
* Beginning the Unconfigure Execution Phase.
* Filesets: 3
* Files: 163
* Kbytes: 15427
* Running remove setup command /usr/lbin/sw/remove_setup.
Error opcctla (Control Agent)(14791) : Initialize of
the ITO
Control Agent failed. (OpC30-1036)
Can't lookup servers: Communications failure (dce / rpc).
(OpC20-108)
Can't lookup servers: Communications failure (dce / rpc).
(OpC20-108)
Stopping all ITO Agent processes... (OpC30-1192)
/usr/bin/ps: couldn't get console device alias
/usr/bin/ps: not enough memory for hash table
No action required. The ITOAgent unconfigure script
generates the error prior to the file sets being removed.
Table B-3 Known Update Problems (Continued)
Problem Description/Action