HP-UX 11i Version 1 Installation and Update Guide, December 2004

Known Problems and Troubleshooting
Update Known Problems
Appendix B 143
Unsupported Upgrade
of ServiceControl
Manager Causes SCR
Error During Update
While updating an HP-UX 10.20 system to either the
Foundation, Enterprise or Mission Critical Operating
Environment, you may encounter the following error
messages in swagent.log appearing to affect SCR:
ERROR: [300076] Cannot delete the definition for
product "SCR" from the target "/".
The product is not empty, it still contains filesets.
These error messages are caused by an unsupported upgrade
of ServiceControl Manager 3.0 from a version of SCM earlier
than version 2.5. SCM 3.0 only supports upgrades from
version 2.5 or higher.
Because this is an unsupported upgrade path, no changes will
be made to either SCR or ServiceControl Manager.
If you are updating an HP-UX 10.20 system to either the
Foundation, Enterprise, or Mission Critical Operating
Environment, and you have a version of ServiceControl
Manager earlier than version 2.5, you will encounter these
errors.
To resolve this problem:
•Use the swremove (1M) command to remove the existing
ServiceControl Manager bundle from the system
• With your HP-UX 11i v1 media, use the swinstall (1M)
command to install the latest version of ServiceControl
Manager (B8339BA) on your system.
Table B-3 Known Update Problems (Continued)
Problem Description/Action