HP-UX 11i v1 Installation and Update Guide, December 2006

Known Problems and Troubleshooting
Known Update Problems
Appendix B152
Firmware Patches
Should Not Be
Included in
Cold-Install or Update
Session
If you are migrating from either HP-UX 10.20 or HP-UX 11.0,
HP strongly recommends you do not include firmware patches
while running a cold-install or update session.
The following systems are affected:
•A-Class
•L-Class
•N-Class
Many of the HP-UX 11i v1 firmware patches rely on HP-UX
11i v1 tools and system calls. During the cold-install or
update process, your system is still running either the HP-UX
10.20 or HP-UX 11.0 kernel. The firmware installation fails
because of system call differences between the HP-UX 11i v1
kernel and older kernel versions.
HP strongly recommends that you install any firmware
patches after you have completed the cold-install or update
process and your system is running HP-UX 11i v1. Specific
HP-UX 11i v1 firmware patches are available at the following
website:
http://itrc.hp.com
Analyzing Log Files To help identify a problem with running update-ux,
remember that errors are logged in two separate log files:
• update-ux errors:
/var/adm/sw/update-ux.log and
/var/adm/sw/swagent.log
• swinstall errors:
/var/adm/sw/swinstall.log and
/var/adm/sw/swagent.log
SD commands log errors to /var/adm/sw/swagent.log, plus
their own log. Simply checking more than one log file may
reveal the problem you are troubleshooting.
Table B-2 Known Update Problems (Continued)
Problem Description/Action