HP-UX 11i Installation and Update Guide, March 2003

Known Problems and Troubleshooting
Update Known Problems
Appendix B 167
Update Known Problems
“Initialize of the ITO Control Agent failed” Error
During update-ux Session
Beginning in June 2002, the ITO-SE single system event management
component was removed from the GlancePlus Pak 2000 product.
How Do You Know
If This Affects
You?
If you are updating from HP-UX 10.20 or 11.0 and you have a version of
GlancePlus Pak 2000 released prior to June 2002, update-ux will try to
remove the ITO-SE component prior to updating to a newer GlancePlus
Pak. You may encounter the following error when update-ux removes
the file sets belonging to the ITO-SE component:
* Beginning the Unconfigure Execution Phase.
* Filesets: 3
* Files: 163
* Kbytes: 15427
* Running remove setup command /usr/lbin/sw/remove_setup.
Error opcctla (Control Agent)(14791) : Initialize of the ITO
Control Agent failed. (OpC30-1036)
Can't lookup servers: Communications failure (dce / rpc).
(OpC20-108)
Can't lookup servers: Communications failure (dce / rpc).
(OpC20-108)
Stopping all ITO Agent processes... (OpC30-1192)
/usr/bin/ps: couldn't get console device alias
/usr/bin/ps: not enough memory for hash table
What To Do No action required. The ITOAgent unconfigure script generates the error
prior to the file sets being removed.