HP System Management Homepage User Guide, May 2005

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Access the HP ProLiant Server Management Software page at
http://www.hp.com/servers/manage. You will find a wealth of Systems Management Products
and service-related information.
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Access the HP System Management Homepage page at http://software.hp.com.
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Access the HP IT Resource Center for maintenance and support, forums, and training and
education of HP products at http://itrc.hp.com.
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Contact the HP Support Forum to get answers to your HP product questions at
http://forums.itrc.hp.com.
Keeping good records of your configuration can significantly speed up the troubleshooting process.
Consult the following list when you obtain assistance from your HP service provider:
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Management system make, model, and serial number information
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Operating system information, operating environment information (HP-UX), including version
number, a list of all service packs that have been applied, patches, the Compaq SSD version,
and Insight Agents’ names and versions that have been applied
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Hardware configuration information for Linux and Windows:
❍
Survey Utility output or Inspect printout
❍
System Configuration Utility printout
❍
Description of any non-HP or non-Compaq equipment that is not shown on the Inspect or
System Configuration printout
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Troubleshooting