HP System Management Homepage User Guide, May 2005

account username and password. However, I can log in if I browse to my system

using my IP address, http://my-ip-address:2301.

Solution: Verify whether there is an underscore "_" defined in your server 's computer name. If

there is, remove it or use - instead of _. You should be able to log in using system name.

Note: You may need to change the Microsoft Internet Information Server (IIS) configuration after

you rename a system.

This is a security feature added by Microsoft security patch MS01-055 for Internet Explorer 5.5 or

6.0, that prevents systems with improper name syntax from setting cookie names. Domains that

use cookies must use only alphanumeric characters (- or .) in the domain name and the system

name. Internet Explorer blocks cookies from a system if the system name contains other characters,

such as an underscore character (_).

Security Problems

After updating my Windows XP system with Service Pack 2, I am unable to access

HP Systems Insight Manager or the HP Version Control Repository Manager. What

happened?

Solution: The Windows XP Service Pack 2 implements a software firewall that prevents browsers

from accessing the ports required for HP Systems Insight Manager and Version Control Repository

Manager access. To resolve this issue, you must configure the firewall with exceptions to allow

browsers to access the ports used by HP Systems Insight Manager and Version Control Repository

Manager.

HP recommends the following actions:

1. Select Start->Settings Control Panel.

2. Double-click Windows Firewall to configure the firewall settings.

3. Select Exceptions.

4. Click Add Port.

You must enter the product name and the port number.

Add the following exceptions to the firewall protection:

Port NumberProduct

2301HP SMH Insecure Port:

2381HP SMH Secure Port:

280HP SIM Insecure Port:

50000HP SIM Secure Port:

5. Click OK to save your settings and close the Add a Port dialog box.

6. Click OK to save your settings and close the Windows Firewall dialog box.

Troubleshooting