HP System Management Homepage User Guide, May 2005
Troubleshooting
Note:
If noted, a topic may apply to the HP-UX, Linux, or Windows operating system only.
Browser Problems
When I use Internet Explorer 6.0 in Windows, why do I see warnings in the Security
Alert dialog box when I log in to the System Management Homepage?
Solution: There are two possible warnings that might be seen including:
●
Warning #1: The name on the security certificate is invalid or does
not match the name of the site.
This warning occurs when you browse to the System Management Homepage using an IP
address. This warning also occurs if you browse locally using localhost for the machine name.
●
Warning #2: The security certificate was issued by a company you have
not chosen to trust. View the cert to determine whether you want to
trust the CA.
The certificate is issued by System Management Homepage. You can add the certificate to your
Trusted Certificate List and the warning goes away.
Opening a second Mozilla browser can appear as an unauthorized login into
System Management Homepage.
Solution: Mozilla browsers share sessions when launched separately.
Note: Separate sessions are shared in Mozilla when launched from the desktop. However they
are not shared in Internet Explorer.
I get security messages or partially displayed pages when browsing into System
Management Homepage from Internet Explorer running on Windows 2003.
Solution: Internet Explorer 6.0 on Windows 2003 Server has different security settings in the default
install. To prevent the problem, add each managed system into the local intranet zone twice, once
as: http://hostname:2301 and once more as: https://hostname:2381. The alternatives
to this solution are to decrease the level of security settings in the browser (not recommended) or
alter the browser security settings to allow cookies (both stored and per-session) and allow active
scripting.
My browser page does not display all of the contents. What is wrong?
Solution: Frame sizes are optimized for medium fonts. If you switch your browser to use larger or
smaller fonts, then manually adjust the frame layout using the mouse.
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