HP System Management Homepage Release Notes, December 2005

4 Known Issues
This chapter contains known issues with the HP System Management Homepage (HP SMH) releases. HP
SMH undergoes rigorous testing before releasing any given version of the product. From HP test activities
to date, the following items have been uncovered that you should keep in mind.
HP SMH 2.2 Release for HP-UX
• HP SMH already uses the user and group name hpsmh. You should not use it for any other purpose.
• The native HP-UX user authentication mechanism, which is used by the HP SMH login, limits the length
of user passwords to eight characters. When passwords longer than eight characters are used, the
exceeding characters are ignored.
HP SMH 2.0 Release for Linux
• HP SMH already uses the user and group name hpsmh. You should not use it for any other purpose.
• The user and group id of 79 no longer must be available for use with HP SMH.
HP SMH 2.0 Release for Windows
• HP SMH becomes inaccessible after installing Windows XP Service Pack 2. In addition, HP Systems
Insight Manager and the HP Version Control Repository Manager are inaccessible.
The Windows XP Service Pack 2 implements a software firewall that prevents browsers or other clients
from accessing the ports required for access to the Version Control Repository Manager. To resolve
this issue, you must configure the firewall with exceptions to allow access through the ports used by HP
Systems Insight Manager, Version Control Agent, and other Version Control Repository Managers.
HP recommends the following actions:
1. Select Start→Settings→Control Panel.
2. Double-click Windows Firewall to configure the firewall settings.
3. Select Exceptions.
4. Click Add Port.
You must enter the product name and the port number.
Add the following exceptions to the firewall protection:
Port NumberProduct
2301HP SMH Insecure Port
2381HP SMH Secure Port
5. Click OK to save your settings and close the Add a Port dialog box.
6. Click OK to save your settings and close the Windows Firewall dialog box.
This configuration leaves the default SP2 security enhancements intact, but will allow traffic over the
ports indicated above. The secure and insecure ports must be added to enable proper communication
from your browser and other clients that access the Version Control Repository Manager.
• During HP SMH installation on a Windows XP system, using an ampersand (&) character in the group
name prevents you from logging into HP SMH after installation. HP recommends that you avoid using
the ampersand (&) character in group names.
• HP Systems Insight Manager features do not support the use of Extended ASCII characters when
specifying the HP Systems Insight Manager system. The use of Extended ASCII characters does not
allow the trust relationship to establish.
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