HP Servicecontrol Manager 3.0 User's Guide

Chapter 1

1 HP Servicecontrol Manager

Introduction

This chapter introduces the basic concepts and functionality of the HP Servicecontrol

Manager.

The following topics are covered in this chapter:

• “HP Servicecontrol Manager Overview” on page 8

• “The Management Domain” on page 10

— “Nodes” on page 10

— “Central Management Server” on page 11

• “Users and Roles” on page 13

— “Master Role” on page 13

— “Trusted User” on page 14

• “Tools” on page 16

— “Tool Types” on page 16

— “Management Protocols and Applications” on page 16

• “Information Storage” on page 18

— “SCM Audit Log” on page 18

— “Database Repository” on page 18

• “Security and Access” on page 19

— “Secure Access” on page 19

— “Secure Transactions” on page 20

— “Increased Security Options” on page 23