HP Servicecontrol Manager 3.0 User's Guide

Getting Started with SCM
Types of SCM Users
Chapter 3
48
Types of SCM Users
As an SCM user, you will be using it in at least one of the following capacities:
• using SCM to manage network resources
• administering SCM to enable other users to manage network resources
Users who administer SCM must be assigned the trusted user privilege. The features
and benefits of SCM will vary based on how you use it.
Users who manage network resources with SCM
SCM offers you a choice of management interfaces: a Web-enabled graphical user
interface (GUI) or a command line interface (CLI). You can access SCM from any
network client that is running a supported Web browser. Using either interface, SCM
enables you to simultaneously launch management tasks across multiple servers, which
increases your efficiency.
For steps to get started using SCM, see “Getting Started Using SCM” on page 49.
Trusted users who administer SCM
SCM enables you to easily add custom tools, including scripts or commands, that users
can execute across multiple systems simultaneously. You can also add existing HP-UX,
Linux, and Windows management tools to SCM.
In addition, SCM uses role-based management to assign access to certain tools for
specific managed nodes or node groups. Role-based access reduces error-caused
downtime by allowing delegation of administrative tasks without a proliferation of root
privileges. In addition, SCM's audit logging capabilities ensures accountability for
actions and tracks changes across the IT environment by recording all task information.
For steps to get started using SCM, see “Getting Started Administering SCM” on
page 52.