HP Servicecontrol Manager 3.0 User's Guide

Installing HP Servicecontrol Manager

Updating to Servicecontrol Manager 3.0 Version 3.00.04

Chapter 2

Updating to Servicecontrol Manager 3.0 Version 3.00.04

Complete this procedure to update earlier versions of SCM 3.0 to version 3.00.04.

To update to SCM 3.0 version 3.00.04:

Step 1. Back-up your SCM data by copying the output of the mx commands into a file.

mxnode -ln > /directory/mxnode.scm30

mxngroup -ln > /directory/mxngroup.scm30

mxauth -lf > /directory/mxauth.scm30

mxuser -lf > /directory/mxuser.scm30

mxtool -lf > /directory/mxtool.scm30

mxrole -lt > /directory/mxrole.scm30

where directory is a directory that won’t be deleted during the installation upgrade.

Step 2. Install the software on the CMS:

• For HP-UX:

swinstall -s server:directory B8339BA

where server is the hostname of the depot server and directory is the location of

the depot files on the depot server.

• For Red Hat Linux 7.2 or 7.3:

SCM.3.00.04_RH.7.2_7.3_mxserver.bin

• For SuSE Linux 8.0:

SCM.3.00.04_SuSE.8.0_mxserver.bin

CAUTION When updating the CMS, do not install the SCM software with other products at the

same time.

Step 3. Check the swagent.log file on the CMS for errors:

/var/adm/sw/swagent.log

Step 4. Verify that SCM processes are running:

ps -ef |grep -e mx -e java

•If tomcat is not listed, start it:

/sbin/init.d/mxtomcat start

•If mxagent, mxdtf and mxdomainmgr are not listed, start SCM:

/opt/mx/bin/mxstart