HP Servicecontrol Manager 3.0 Troubleshooting Guide

Servicecontrol Manager Issues

WBEM Not Displayed As A Managed Protocol

Chapter 3

WBEM Not Displayed As A Managed Protocol

This issue applies to HP-UX only.

Symptom WBEM does not show up as a managed protocol for an SCM node even though WBEM is

installed on that node.

Verification If the WBEM cimserver is not running on the managed node, SCM won’t list WBEM as a

managed protocol. Verify that the cimserver isn’t running:

ps -ef | grep cimserver

If you do not see both cimserver and cimserverd running, then you must manually

start the cimserver.

Fix Start the WBEM cimserver:

/opt/wbem/sbin/cimserver

Web Launch Tool With Parameters Not Supported

Symptom A Web launch tool requires parameters, but when it is launched from the GUI, there is

no way to enter parameter values.

Fix Web launch tools with parameters are allowed by the XML tool definition file syntax, but

they are not supported. The Web application launched must prompt the user for the

information needed.