HP Servicecontrol Manager 3.0 Troubleshooting Guide

Servicecontrol Manager Issues

Repository Server Failure

Chapter 3

Repository Server Failure

Symptom You get the following error message:

Connection to the repository server failed.

Verification • Check if the MySQL daemons (mysqld and safe-mysqld) are running:

ps -ef |grep mysql

Fix • If the MySQL daemons are not running, start them:

For HP-UX: /sbin/init.d/mysqld start

For Linux: /etc/rc.d/init.d/mysqld start

• If the MySQL daemons are running, or the problem continues, reconfigure the

repository:

/opt/mx/lbin/mxconfigrepo -U

This command preserves all existing data in the repository. If this command fails,

you need to reconfigure the repository and overwrite all existing data:

/opt/mx/lbin/mxconfigrepo -a

• If MySQL or SCM has been previously installed and not properly removed, the

password for MySQL installation may no longer correspond with the known SCM

password.

If SCM is the only user of MySQL, reconfigure the password and configure the

repository:

/opt/mx/lbin/mxconfigrepo -U -F

This command preserves all existing data in the repository. If this command fails,

you need to reconfigure the repository and overwrite all existing data:

/opt/mx/lbin/mxconfigrepo -a -F