HP Servicecontrol Manager 3.0 Troubleshooting Guide

Operating System and Networking Issues

Web Server Not Running

Chapter 2

Web Server Not Running

Symptom SCM commands run successfully on the CMS, but Web access is not available.

Verification Determine if the Tomcat Web server is running on the CMS using the command:

ps -fp $(cat /opt/hpwebadmin/logs/.tomcat.pid)

Fix Start the Tomcat Web server:

• For HP-UX: /sbin/init.d/mxtomcat start

• For Linux: /etc/init.d/mxtomcat start

If the mxtomcat command does not exist, then the Tomcat Web server has not been

configured. See the Installing Servicecontrol Manager chapter of the Servicecontrol

Manager 3.0 User’s Guide for information on initializing and configuring the CMS.

If problems occur while starting Tomcat, check the log file at:

/opt/hpwebadmin/logs/catalina.out