HP Servicecontrol Manager 3.0 Troubleshooting Guide

Operating System and Networking Issues

Problems With getpwnam()/uid()

Chapter 2

Problems With getpwnam()/uid()

Symptom Your login user name is a valid SCM user, but you are no longer considered a valid user.

Execution of any SCM commands fails with the error:

The name ‘?’ does not represent a user in this system.

Verification Verify that you are still a HP-UX or Linux user.

• Execute the id(1)command. If it returns an empty string for the user name, then

your HP-UX or Linux login name has been removed or is no longer accessible.

•Execute:

ypcat passwd | grep

grep

/etc/passwd

If no passwd line is found, you are no longer considered an HP-UX or Linux user.

Fix If you are using NIS, verify that /etc/passwd still contains the +::0:0::: entry at the

end of the file. If not, try restoring this line. Determine if this fixes the problem by

running the verification commands again.

If your HP-UX user login is missing, log in as root and add the user back using the

System Administration Manager tool, SAM. If your Linux user login is missing, log in as

root and add the user back using the useradd(8) command.