HP Servicecontrol Manager 3.0 Troubleshooting Guide

Chapter 2

2 Operating System and Networking

Issues

The operating system and networking can impact SCM’s functionality. Failure of the

operating system or the networking can sometimes produce conditions that appear to be

SCM related.

This chapter covers the following issues:

• “Agent Unable To nslookup The CMS Hostname” on page 12

• “Authentication Failures Due To Time Synchronization Or Communication Time

Limits” on page 12

• “CMS Unable To nslookup Node Hostname” on page 12

• “File Related Errors” on page 13

• “Hardware Problems (Such As LAN Card Failures)” on page 14

• “Incorrect Network Configuration” on page 15

• “Insufficient File System Space In /var” on page 16

• “Insufficient Kernel Resources” on page 16

• “Insufficient Swap Space” on page 17

• “Problems With getpwnam()/uid()” on page 18

• “Problems With resolv.conf, hosts, nsswitch” on page 19

• “SuSE CMS Reporting An IP Address Instead Of A Hostname” on page 20

• “SuSE System Information Missing” on page 20

• “Web Server Not Running” on page 21