HP Instant Support Enterprise Edition Client Installation and Upgrade Guide

Installing ISEE on Linux Clients

Meeting ISEE Support Prerequisites for Linux

Appendix B

Meeting ISEE Support Prerequisites for Linux

Identify the systems in your environment that will be Monitored Clients (systems

covered in your HP Support Agreement). Verify each ISEE Client system has the

minimum required disk space available and download the Client software as described

in “Downloading ISEE Client Software” on page 19. Each client system must meet the

appropriate prerequisites for ISEE.

• Supported HP NetServers or ProLiant Servers running selected versions of Linux

RedHat.

NOTE For a complete list of supported Linux versions and devices, please view the ISEE

supported products web page at:

http://www.hp.com/hps/hardware/hw_products.html.

• Sufficient disk space (20 MB disk space) on each server to install and operate the

ISEE software.

• Sufficient memory (64 MB RAM) on each server.

Two general hardware configurations are supported for ISEE on Linux clients; these are

HP ProLiant Servers and HP Netservers. Each configuration uses a different event

management software component to submit reactive incidents to HP through ISEE.

Please read the prerequisite section for your supported hardware.

Additional Prerequisites for Supported HP ProLiants

1. Verify HP Insight Management Agents for supported HP ProLiants running Linux

RedHat are installed on the supported device.

You can access HP Insight Management Agents at:

http://h18013.www1.hp.com/products/servers/management/cim7-interme

diate.html

2. Verify that Open Service Event Manager (OSEM) 1.3.1or later is accessible in the

Enterprise and configured to support the ISEE Linux Client(s).

Links to the OSEM 1.3.1 installation components and documentation and steps to

configure OSEM support for ISEE Monitored Clients are available in

“Understanding ISEE /OSEM Support Options” on page 122.

Additional Prerequisites for Supported HP NetServers

TopTools Agents 5.52 or greater is required for supported HP Netservers running Linux

RedHat. Documentation for installing and configuring these agents is available from the

TopTools agent download website.

To access TopTools Agents from the TopTools Website complete the following steps:

1. In a Web browser access http://www.hp.com.

2. Select the support & drivers link.