HP Instant Support Enterprise Edition Client Installation and Upgrade Guide

Understanding Your ISEE Clients and Configuration Options
Establishing ISEE Monitored Clients
Chapter 1
19
Downloading ISEE Client Software
Before downloading the ISEE Client software, review the following table and the
appendix that corresponds to your operating system to verify that your client devices
meet all prerequisites.
NOTE If you are downloading the ISEE software to upgrade existing clients, it is recommended
that you place it in an empty directory to avoid possible version conflicts.
Complete the following steps to download the ISEE Client software:
1. From your internet browser access the following URL:
http://software.hp.com/
2. Click the Instant Support Enterprise Edition (ISEE) link on the Software
Depot home page.
f. Proxy Server Name: The fully qualified hostname or IP address for your
designated proxy server. This information is required for the ISEE Monitored
Client to establish communication with HP. This information is only required
if you are using an Proxy Server in your network to access the Internet from
the monitored client.
g. Proxy Server User and Password: The proxy server user and password are
only required if it your proxy server is authenticated.
Table 1-3 HP ISEE Client Package Sizes and Required Disk Space
Component Package Size
Minimum
Required Disk
Space
a
Size of
Installed
Software
b
HP-UX 11.0/11.11 ISEE
Client Software
58 MB 115 MB 57 MB
HP-UX 11.22/11.23
ISEE Client Software
18 MB 61 MB 43 MB
Linux RedHat ISEE
Client Software
18 MB 35 MB 28 MB
Windows ISEE Client
Software
35 MB 135 MB 100 MB
Tru64 UNIX ISEE
Client Software
60 MB 130 MB 90 MB
OpenVMS ISEE Client
Software
19 MB 100 MB 48 MB
a. The required disk space is the amount of free space required on the Client
system to install and use the ISEE software.
b. The size of the installed software is the space populated by the installed
directories and files only.