HP Instant Support Enterprise Edition Client Installation and Upgrade Guide

Installing ISEE on Tru64 UNIX Servers
Meeting ISEE Support Prerequisites for Tru64
Appendix E
114
Meeting ISEE Support Prerequisites for Tru64
Identify the systems in your environment that will be Monitored Clients (systems
covered in your HP Support Agreement). Verify each ISEE Client system has the
minimum required disk space available and download the Client software as described
in “Downloading ISEE Client Software” on page 19. Each client system must meet the
following prerequisites for ISEE support.
• Sufficient disk space (50 MB disk space) on each server or node if running in a
clustered environment to install and operate the ISEE software.
• Sufficient memory (64 MB RAM) on each server.
• Web-Based Enterprise Services (WEBES) 4.3.1 or later
NOTE WEBES 4.3.1 components and documentation can be found at:
http://h18000.www1.hp.com/support/svctools/
Always use the most current available version of WEBES.
If WEBES is installed before the ISEE software, you must run the following
command after the ISEE Monitored Client is installed to activate communication
between WEBES and ISEE:
DESTA ISEE ON
If WEBES is installed after the ISEE software, no action is necessary.
• Display adapter and monitor are 1024x768 (minimum resolution is 800x600).
NOTE For a complete list of supported devices, please view the ISEE supported products web
page at:
http://www.hp.com/hps/hardware/hw_products.html.
Verifying Patch Requirements
Verify patch requirements on your Tru64 Unix Clients:
Review the patch requirements and install required patches for your operating system:
http://h61001.www6.hp.com/ISEE_Support/