HP Distributed Print Service Administration Guide

408 Chapter13

Troubleshooting

Problems with Servers

1. Stop the DCE daemons.

2. Restart the DCE daemons.

The pdls Command Does Not Return Status of Other

Servers in the DCE Cell

Suppose a DCE cell is conﬁgured and HPDPS servers are running in the

DCE Extended Environment in the same cell. You request status of

HPDPS servers running on other hosts in the same cell, but the pdls

command does not return any information about the other servers. If you

are running SAM, you may not see other servers in the DCE cell.

An explanation is that the ﬁle /etc/rc.config.d/pd may not have the

PD_ENV environment variable set to extended. Therefore, a possible

solution is to set PD_ENV to extended in the /etc/rc.config.d/pd ﬁle.

Additionally, ensure that the following steps are performed:

1. Run /opt/dce/bin/dce_config to conﬁgure the host as a DCE client

of an existing cell.

2. Run /opt/dce/bin/dce_login with no errors.

3. Execute /opt/pd/bin/pddcesetup with no errors.