HP Distributed Print Service Administration Guide

Chapter 13 401
Troubleshooting
Problems with Jobs
This display shows two physical printers that support the job. The
physical printer PhysPrt1 does not have the right job size range ready
for the job, and the physical printer PhysPrt2 does not have the
iso-a4-transparent media ready for the job.
If in your display, one of the printers has both the media and the job size
range ready, note if the printer has an enabled attribute of false or a
state attribute of paused or some other value that is keeping the printer
from receiving jobs. If not, use the pddisable command and the
pdenable command on the printer to make sure that the printer is
registered with the queue. If so, see “The Printer Device is Not Printing”
earlier for instructions on diagnosing and fixing printer problems.
In the example display, neither printer is ready for a job such as the
example job, that requests iso-a4-transparent media and is greater in
size than one million octets. To allow the 48 million octet,
iso-a4-transparent example job to print on one of the two physical
printers shown in the example display, modify one of the printers.
To make PhysPrt1 ready for the example job, increase the
job-size-range-ready attribute value, such that the upper limit is
greater than 48,000,000. Before increasing the job-size-range-ready
attribute value of a physical printer in your system, consider that you
might want to wait until a time when there are not many jobs on the
system. By waiting, you keep large jobs from tying up the printer during
busy times. For instructions on changing the job-size-range-ready
attribute value, see the next section “Modifying the job-size-range-ready
Attribute Value”.
To make PhysPrt2 ready for the example job, put transparencies in one
of the input trays, and then add iso-a4-transparent to media-ready
attribute for PhysPrt2. For instructions, see “Modifying the media-ready
Attribute Value” shortly.
Modifying the job-size-range-ready Attribute Value Use the
pddisable command to disable the printer, the pdset command to
change the printer's job-size-range-ready attribute value, and the
pdenable command to enable the printer.
For example, to make PhysPrt1 ready to print jobs ranging in size from
3,000 to 48,015,000 octets, do the following:
1. Disable the printer:
pddisable PhysPrt1